Question about HP Compaq Presario SR2011WM PC Desktop

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Compaq Sr2011WM - No Video on startup

This PC is very strange.  Sometimes it boots up just fine with no issue.  Other times it boots up but produces no video and no beeps.  If I put in a DVD, the DVD reads like it is going thru all the normal boot up activities, just no video.   The video is from the motherboard--no add-in card.    
My guess is it looks like the MB video circuitry is faulty.  I did run the MS RAM test for two hours and no fault was found.  Any other ideas? The machine has worked with no issue since it was purchased a year ago

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Check the video driver/accelerator for that board. if it is an intell video accelerator go directly to intell to get the latest driver... hp doesn't seem to like to give you the best one for your system. to have a look... reinstall the driver
the other option as your computer is not throwing beep codes at you... is that your monitor is failing.


Posted on Jan 03, 2009


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Compaq presario SR2011WM Desktop reboot and select proper boot device

not sure what you mean but
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

you could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode

click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred

you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work
hope this helps you

Mar 30, 2012 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

I have a Compac SR2011WM pc was running fine now won't boot up

You have either a loose video card or a memory module on the motherboard. You can try removing the video card and the memory module to clean their contact points using a tissue paper or best that you can use is a pencil eraser (rub it on the contact areas). Then try to re-insert again. Power on. Try this several time until you can see the pc rebooting already.

Mar 28, 2010 | Compaq Computers & Internet

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On my friends Compaq: running xp media ctr. He

If he has a product key for the computer he can borrow an XP disc from a friend and reload it using his keyand it should be fine.
He should then create a restore disc and keep it.

Jan 05, 2010 | HP Compaq Presario SR2011WM PC Desktop

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When I go to boot the pc, it just beeps very loudly. Never boots.

thats normally means your video card has a fault, especially if nothing comes up on your screen and you just hear beeps

Jun 24, 2009 | HP Compaq Presario SR2011WM PC Desktop

1 Answer

Will not come on

Does it run through the memory test, or begin to post?
Try pressing F8 repeatedly at startup to enter the OS options page and if you boot that far, choose last known good configuration. Otherwise, you may have some kind of hardware or driver conflict, a failing hard drive or even a failing power supply, despite the lights and fans. Finally it could be the result of malware installed on the system.
Here's a great article for general startup troubleshooting.
Here's a link to your system's support page and Here's HP's version for xp.
Here's a MS startup troubleshooter for xp.
Here's a link to my recommended malware removal protocols if you get it booted and that seems like the direction to go.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

May 22, 2009 | HP Compaq Presario SR2011WM PC Desktop

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Think you probably need the back light replaced in the monitor.

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If it was your video card, you would have no picture at all. Try to boot in safe mode and do into your options and make sure your hibernation is not on. Only other thing I can think of, it could be *********** board.

Nov 29, 2008 | HP Compaq Presario SR2011WM PC Desktop

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