Question about HP Officejet 5780 Printer

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I AM TRYING TO SCAN TO THE COMPUTER BUT I CAN'T THIS IS MY FIRST TIME THAT I USE THE SCANNER AND I DON'T HAVE THE MANUAL, COULD YOU PLEASE HELP ME

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  • lemmondrop23 Jan 06, 2009

    When i press the "Start Scan" button i get a message saying PLEASE REFER TO DEVICE DOCUMENTATION TO TROUBLESHOOT. I don't have to manual and can't figure out how to make it work.

  • butkis Jan 16, 2009

    Mine says "No Scan Options" and refers me to manual to troubleshoot it. I do no have a manual. Any suggestions?

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When I press the Staart Scan button or Scan to button, I get a message saying please refer to device documentation to troubleshoot. I don't have a manual .What do I do?

Posted on Feb 23, 2009

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You need to have "Scan" on your printer.
Insert what you want scanned where you would photo-copy and push "scan". Follow your prompts on screen.

Posted on Jan 03, 2009

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secretgeek50
  • 57 Answers

SOURCE: Scanner hp 1315

Hi -
I don't have a Mac, so not entirely exact on your solution. But, I do have a suggestion to try -

if you use a scanner, you probably have a photo editing software of some kind (like Photo Shop, Paint Shop Pro, etc etc). Within that program, there is an option to obtain the image from a scanner. You should be able to use that function instead. I know that with my WinXP, I could import from the scanner in Paint Shop Pro MUCH easier than trying to use the actual HP buttons on the 1315.

Please note that the 1315 will also only scan flat items well. If it is 3D, like jewelry or oddly shaped objects, you'll only get fuzzy-edged pictures. The 1315 has no depth perception, no matter what setting combination you use. Not HP's finest moment, for sure. I had this printer for a month or two before I was fed up, and went back to a separate printer and scanner! : /

Good luck!

Posted on Jun 12, 2008

Semi-Driver
  • 434 Answers

SOURCE: Trying to figure out how to work my scanner. The

You did not indicate your operating system

HP OfficeJet 4580 No Scan Options Vista

HP OfficeJet 4580 No Scan Options XP

Most common problem, not having the full-featured software installed for your model and OS.

Posted on Jan 14, 2010

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I can print to my DCP-330C printer but I don't seem to be able to scan from printer to my computer. My grandfather passed away & I need to scan photos onto my computer so that we can do the photo...


Please check the scanner driver of DCP-330P on your computer. It may has not installed yet. A new printer usually equipped with necessary drivers. Please install it on computer and seek for scanner after installation and follow further info on your screen. You can also use scanner and copied sheet from printer.

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How do I use the scanner on my printer? I push the scanner button and nothing happens.


You have to configure the scanner utility in the printers software that is installed in your computer in order to use the scan button and send the command from the printer to the computer.

This is completely different then using the scan option by accessing it in your computer and sending the signal to scan from computer to printer.

Lets try using the computer to printer option first as its easier.

Go to "start" on the bottom left side of your computer screen

Slide up to programs and locate your Canon Pixma software and open it.

Choose the "Scan" option and hit "ok". Then just follow the prompts.

If its the first time using the scanner option, the software may ask you to confirm your choices for the default when choosing picture or documents. In general the software already has the default choices that are best for your machine in these areas. So just leave them alone and confirm them to continue on and use your scanner.

If this does not work for you or other issues come up while trying these instructions please clarify them and I will help you until able to scan right now.

Sep 27, 2010 | Canon PIXMA MP150 All-In-One InkJet...

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I WANT TO USE THE SCANNER BUT, I DON'T NOW HOW, It go to the printer all the time, could you please help me ? I have the EPSOM STYLUS BX300F PROFESSIONAL, PRINTER,SCANNER,FAX,PHOTOCOPIER.


Basically, you can use the scanner in two ways. Please open the scanner cover and place the document or image you want to scan face down.

1. Press the SCAN button (color button = color scanning, black button = monochrome scanning). then your scanner will scan the document or image in the scanner tray.

2. Go to the scanner program installed in your computer when you installed the printer. Open it and then click the command button SCAN.

Note: Make sure that you installed the Scanner software when you installed the printer. Without the software, your scanner will not work. Please reinstall the printer including the scanner software.

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Scanner says sorry an unknown error occured The scanner seems to reconize it is connected to the computer, but it will not complete the scan


You don´t give enough information in order to allow us to help you (How are you trying to scan? What exactly happens? What OS is installed in your computer? Which software/driver did you install? Does your printer otherwise works?)

Start by reading these HP FAQs to see if you can solve the problem (2 are meant for Vista systems and one for XP). Post again if you still can't scan.

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1 Answer

Once you turn the scanner on, select scan document, the page(s) will scan, go to the file designated, then when you try scanning again it says that the scanner is busy. Pressing the ok button then says...


this could be down to the scanner connection not being set properly go to the scanner settings check that the port or connection is set to usb if connected directly to computer or if you are using parrallel port set to this the reason you are getting a hang is the document is being saved and then trying to connect to computer or printer and it cant communicate so the docs go no where by turning off you reset it again... good luck A

Jun 10, 2009 | HP Printers & Copiers

1 Answer

Can't use scanner


  • Hi there,
    • Unplug the Scanner cable from the computer.
    • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
    • restart the computer
    • try to download drivers from the website
    • after installing drivers and software it will ask you to connect the Scanner.
    • then you can connect the Scanner and and try to Scan.
    Hope this help. Please Rate My Response! Thanks! 
    GF

Apr 27, 2009 | Printers & Copiers

1 Answer

Trying to scan, al it does is bring up Muvee


Scan directly through your scanner:
Control Panel / Scanners and Cameras
Right Click Your Scanner: Click Get Pictures using Scanner Wizard

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SOFTWARE MALFUNCTION NO DIRECTOR OR SOLUTION CENTER


What Operating system are you using? One thing I would recommend trying is uninstalling all software related to the printer/scanner, then turn off the computer and unplug the printer from the computer. Turn the computer back on then restart the computer and try reinstalling. Your problem could be that the computer is not uninstalling the printer/scanner all the way meaning the computer is still detecting the printer/scanner. Those steps would fix it if that is the case.

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Help w/ scanner


You should have the manual for the scanner and the CD.Study the manual with care. Make sure the software is loaded into the computer. You can scan from this or another program such as a photo editor. Be aware that any scan into the computer will be an image file[ JPEG/BMP] and only only be seen as a photographic image in an editor Word processor will not reveal it unless you deploy an character recognition programs - but that's another story

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