Question about Microsoft Xbox 360 Controller

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Both Controllers Keep Turning Off During Game Play

Don't say change the batteries 'cause it's the first thing I try and when I put the new batteries in, they'll work for a little bit then turn off again. I have one controller that came with the Xbox 360 and the other I purchased separtly. I want to go and buy new controllers but I don't want the same thing to happen with the new ones. Any suggestions 'cause about to break them both.

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  • TheHurriKane Jan 03, 2009

    I'm only about 8 feet from the xbox at the most, but it's not that i'm just losing the signal though, the controller itself is turning off. My brother just bought brand new batteries, a good kind, and it hasn't turned off yet so maybe it was just the batteries, but the thing I couldn't understand is that I would turn the controller on and not touch it and it would stay on for a while but as soon as i would to shoot or something it would turn off. LOL Then i'd die!!! Ha. But I would even run around ya know, like in Call Of Duty: World At War, i'd run around for five min. and then as soon as i see someone and shoot them with the right trigger it would turn off. Sucks ya know?

  • AussieAussie Jan 03, 2009

    It's the same for me. I've tried MULTIPLE types of batteries and it still manages to, now frequently, turn off during game play whenever I hit the right trigger. Bad controller or what?

  • Anonymous Jan 03, 2009

    it might be a loose battery cover. try taping it. 

  • Anonymous Jan 05, 2009

    yeah it keeps happening to me too. sometimes it shuts off in 3 mins, but sometimes it'll shut off in just a matter of a few seconds. its especially frustrating during games like gears of war, where every mistake kills you.

  • Anonymous Jan 06, 2009

    I just started having the same problem! I have 2 wireless controllers, (one just purchased, and one about 9 mos. old. Both of them started acting up at the same time.
    Just as you guys described....I am ready to shoot somebody in Gears of War....and as soon as I do, the controller disconnects!!!
    This is now happening 10-15 times during a match (playing hoard).
    Tried: new batteries in each controller...(although the meter said they had 3/4 charge left). removed any obstruction in the area..(it is in the same spot since last August, no new obstructions). No new wireless phones, cell phones, or other things that would be causing interference.
    moved the X-box it is 2-3 feet away...didn't help. Taped the battery door closed...
    and STILL the same thing...go to shoot somebody and the controller disconnects. REALLY starting to make me hate playing!!!

    HELP ME!!!!

  • Steve Carr Jan 06, 2009

    I have the same problem. One old and one new controller, worked fine until two days ago.

    While playing Gears of War, every time I try to shoot somebody, the controller disconnects.

    I have tried :

    Both controllers, New batteries in each, taping the battery door, moving the X-Box, cleaning the IR reciever, removing any obstruction in the area (there were none), removing cell phones, wireless phones, and anything that might interfere with the signal.....absolutely no improvement!!

    You get the shot lined up, enemies all around you, shoot, and the controller disconnects....leaving you to be annialated by the enemy!!!\

    It gets old after a few games, and no one wants you on their team!!

    HELP ME!!!!

  • Anonymous Jan 07, 2009

    mine does that too but not just with call of duty world at war i have that game too but when my little brother was playing lego indiana jones it did that, did you ever have the red ring of death i think maybe mine started doing that after i fixed the ring of death.

  • Jamie Smale Feb 03, 2009

    This happens to me on CoD4 (the only game i play atm).. i moved away all bluetooth devices i made sure there was no obstuction between the controller and the xbox, i taped the battery pack tighter, also moved the xbox so it was 5cm away from the controller but it still has the same problem... When i see someone on the other team i shoot at them then it disconnects so i quickly turn it back on and try to hide but then i always die and when i die it turns off again. It sometime happens when i throw a grenade and sprint. it is realy annoying me now PLEASE I NEED A SOLUTION THAT WORKS..... AND DONT SAY BUY A NEW CONTROLLER OR BATTERIES!

  • JackoM13 Feb 07, 2009

    I have the same problem for every game!

  • Anonymous Feb 10, 2009

    Every time I go to shoot some one my controller turns off. I have not taken apart the controller at all and I've never dropped it. I've replaced the batteries many times even when I have it plugged in using my play and charge kit it turns off. Any suggestions to fix this?

  • angelclaw Mar 16, 2009

    I've owned multiple 360's and multiple wireless controllers and both wireless controllers I've bought within the last six months do the same thing. Never had this problem before that. It's definitely a controller issue because it only happens if I grip it a certain way - mostly while playing Street Fighter 4. I think it's manufacturing defect. These controllers used to be practically indestructible - I've thrown, slammed, dropped, and otherwise abused many a controller and had them last for months without even doing this once. Both controllers I've bought recently have done it since day one without any abuse whatsoever. Microsoft's quality control has gone down the tubes.


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My solution of this problem is a bit technical but try and keep up. What I did was to remove the battery thingy so the insidy part was shown. I used my indexfinger and my thumb to pull the 2 springs longer so they would make more preasure at the batteries.
Then I put the batteries back in and havnt had any big problems since.
Im not sure if this solves your problems but its worth a shot since it fixed mine.

If this information was usefull to you please donate some money to charity

Posted on Feb 03, 2009

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Just fixed this problem!!! on the back of the battery pack - centre, there is a metal contact (small) this also has two small metal contacts behind it that it presses onto...these are not contacting or touching so you need to bend these forward (use a small screw driver) so the main metal contact touches them, once adjusted you should not have any not bash your controller!!!!

Posted on Dec 17, 2010

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It is the battery pack. Just a bad design. It becomes loose and you lose connection. The only things you can do are buy new controllers, use duck tape to keep a good connection or possibly get the 'charge and play kit'
Thanks Microsoft, ****** us over again.

Posted on Jan 17, 2009

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Hey erm ive had the same problem

with the controls the battery packs are faulty and do not click in the best thing to do is buy a new battery pack i suggest the play and charge it works out cheaper in the long run cause u don't have to buy battery's

Posted on Mar 16, 2009

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How far are you from your xbox? It sounds like you might have some obstruction blocking the signal from your controller to your xbox.

Posted on Jan 03, 2009

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  • 94 Answers

SOURCE: Xbox 360 wireless controllers won't work

Try this:

hook them up using the play-and-charge usb cable

Then, disconnect the cable.

they should stay synchronized and worked fine after that.

Posted on Jun 19, 2009

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SOURCE: xbox 360 controllers are slow to connect

check where you have the xbox located. try moving it to another place away from other eletronics see if this will speed connectivity.

Posted on Apr 23, 2010

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SOURCE: Xbox 360 Controller: My xbox 360 controllers wont sync at all no matter...

Try replacing the batteries in your controller. If this does not work then try the controller on another console. Failing this your controller is broken.

Best recommendation is to buy a wire and use it wired.

Posted on May 20, 2010

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1 Answer

I cant use my controler because the green part keeps bliking and wont turn on so i cant play my xbox 360

I had this exact same issue the other day. Changing the batteries did not work for me, but don't cross that off of the list quite yet. This worked for me:
1.) Pop the battery pack off of the controller. This is the only way you're going to be able to turn it off. Wait about 5 seconds and put the battery pack back into the controller.
2.) Turn on your X-Box with the power button ON THE CONSOLE. It should turn ON. If it doesn't, unplug the X-Box for 30 seconds, plug it back in, and try again.
3.) When your X-Box turns on, go ahead and hit the controller's power button. Things should function normally from this point forward.
Please let me know if this works for you!

Sep 30, 2011 | Microsoft Xbox 360 Controller

1 Answer

Both controller switch off during gaming

are you using wireless controllers? if you are, then batteries might need replacing, they need to be recharged, or your charge and play kit might be having issues.
Have you noticed any strange behaviour in the gamepads' lights?
if these are wired gamepads, try using other cables (from a friend maybe)

Mar 06, 2011 | Microsoft Xbox 360 Controller

1 Answer

My wireless 360xbox controller does randomly shutdown, even though i have new batteries and i am playing near my xbox console... Why? please help...

This is getting kinda old already, but anyways I'll try to help you out. Now first of all, you must realize, this happens to A LOT of people, so you are not alone :) Most of these problems may or are being caused by the contact surfaces in the back of the controller. By the "box" that holds the batteries. When you put it back in it's place, do you hear a loud snap? It should make a clear sound. Now then, try turning on your controller, and shaking it a bit. If it shuts down, try again, but before shaking press and hold the battery case against the controller. If it doesn't shut down, the problem is clear. The battery case is a little loose to it's place. This means you should try to use some stuffing, like paper, tape, anything to make the battery case less loose, much more tighter. So that it stays at it's place and doesn't lose it's contact with the controllers surfaces. I hope this helps. If it doesn't it could mean, that the battery shell itself is a little broken. Try using a working controllers battery case instead and see if it fixes the problem, and you can conclude the outcome: the shell is broken. Try buying a new one :)

Nov 16, 2010 | Microsoft Xbox 360 Controller

1 Answer

What a POS!

Take it easy bro everyone is having that problem. But I am the doctor, i know how to make proper profiles I can help you out. What game do you need a profile for? Let me know I will try my best to help you.

Feb 13, 2010 | Logitech Rumblepad 2 Game Pad

1 Answer

Xbox 360 wireless controllers won't work

Try this:

hook them up using the play-and-charge usb cable

Then, disconnect the cable.

they should stay synchronized and worked fine after that.

Jun 16, 2009 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 wireless controller wont work unlessed plugged in

Right, just keep plugging in the charger into the controller until the light stays red, the small amounts of charge put in each time will eventually give the battery enough juice for it's built in 'memory' to be clued in as to how much power is really in and will then start charging. This is usually caused by leaving your controller unused for a while usually days or so at room temperature after fully charging it in your xbox (i.e. the battery memory 'thinks' it's full and tells the xbox as much when really it's empty)

May 06, 2009 | Microsoft Xbox 360 Controller

9 Answers

My wireless controller is constantly losing its connection

If you are using regular batteries try turning off the "vibration". I tried this and it works well no more problems.

I don't believe a wireless network would cause you to lose signal , i am sure Microsoft thought of this before the console was released. It could also be that your batteries are low and in need of replacement.

Oct 18, 2007 | Microsoft Xbox 360 Controller

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