Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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Freezer has developed some frost in the back

The freezer has developed some frost in the back and everything inside the freezer is melting...the fresh side is not cooling

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95% OF THE TIME IT IS THE DEFROST HEATER IN THE FREEZER COMPARTMENT. DEFROST FREEZER SECTION BY REMOVING REAR COVER INSIDE OF FREEZER COMPARTMENT AND EITHER LET IT SIT OVERNIGHT OR BY CAREFULLY USING A HAIRDRYER. DEFROST HEATER IS MOUNTED AT THE BOTTOM WITH TWO SCREWS AND A BLUE WIRE ON THE LEFT AND A PINK ON THE RIGHT. PART NUMBER WR51X10101

Posted on Jan 27, 2009

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I just took RESUEDIVER1s' advice and checked the defrost heater. Mine is totally burned up. Just found one for $17! Thanks

Posted on Apr 08, 2009

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1 Answer

Freezer back panel ice up, refg. not cooling


What you probably didn't notice was that the freezer has not been going through it's normal defrost cycle. Because of this un-noticed event going on, there has been frost building up on the evaporator coils that doesn't belong there. After this frost continues to build up over the course of a few days to a week or so, now you are going to start to notice the effects.

Here is what's happening when you have a malfunction in the defrost system.
  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool and everybody is happy.you need to do a continuity test on the defrost thermostat this is the one piece that i find mainly is the reason out of most of the repairs on fridgerators that i do also while testing defrost thermostat also test the defrost heater and assure that the fan is working as well lastly you would replace the defrost timer if all else checked out in proper working order if you have any further questions message me back and please remember to rank how this opinion has helped Thanks again Rick p.s to access the defrost cycle parts you have to remove the rear panel in your freezer

Jan 15, 2011 | Amana ARS2661B Side by Side Refrigerator

3 Answers

Freezer is not freezing and refridgerator is not cold enough


Hi,

A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas:

Evaporator coils
Condenser
Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.

Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

  • The defrost timer


  • The defrost thermostat (also called the bi-metal switch)


  • The defrost heater


If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem

Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.



Sep 13, 2008 | Kenmore 53642 / 53644 Side by Side...

1 Answer

Hi, my GE refrigerator has ice developing on the rear wall of the freezer, and things in my crisper drawer are freezing solid,please help!!!!


Unplug refrig. Empty all food from freezer side and remove shelves from freezer. Remove back metal cover from inside freezer. Melt frost with a hair blower. Examine defrost heater at very bottom of the coils you defrosted. If heater coil inside glass tube is broken, replace defrost heater. (note: replacement may look different, but insturctions included with replacement address that) If heater is not broken, replace the small white pencil shapped sensor at the top of the cooling coils.

Dec 26, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Have a GE side by side gsh22sgress unit. Child left freezer door open. Unit ran for days (in non-occupied appartment). Meat thawed. Cleaned unit inside with mild soapy mix. Unit runs but will not cool...


Open door let too much moisture into refrigerator. (The cooling coils, behind the back wall of the freezer compartment, are blocked with frost) If you unplug the refrig for a day or so it will work again, or you can take the back wall out from inside the freezer and melt the frost with a hair blower.

Aug 21, 2010 | GE GSH22SGRSS Side by Side Refrigerator

1 Answer

The upper portion of the freezer turns off, causing the ice to melt. And the cooler side bottom drawer turns into a freezer. I can't figure out what's going on.


You have a frost blocked evaporator. Translation: The cooling coils, located behind the back wall inside the freezer section, have plugged up with frost (usually caused by a burnt out defrost heater, located at the bottom of these coils) which prevents the cold air from circulating inside the freezer, and into the top of the fresh foods section. At the same time, this blocked air flow allows very cold air at the bottom of the freezer section to migrate back into the bottom of the fresh foods section, and thus freeze item in the bottom bins of the refrigerator. Unload the freezer, take the shelves out and remove the back panel. Melt the frost with a hair blower, and change out the heater at the bottom.

Jul 08, 2010 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

My son left fridge door open, from 1-2 hours. it doesn't seem to be cooling now. Is there a problem or does it take a while for condensor to come back on?


What has happened is that the evaporator (the cooling coils inside the freezer) have frosted up due to all the moist air which entered the refrig with the door open. This frost has blocked the normal flow of air within the refrigerator/ freezer. Turn unit off, unload freezer, and leave freezer door open for several hours to allow built up frost to melt. Better yet, remove the panel at the back of the freezer and melt the frost off with a hair blower.

Dec 02, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Freezer has developed some frost in the back


Hello,
This is a fairly easy problem to solve. First thing you will need to do is defrost the ice on the inside back panel of the freezer. Then remove the back inside freezer panel. You will need to remove your freezer shelves to do this. Once the panel is removed you will need to defrost the coils and surrounding area. Once defrosted you will see your defrost heather on the bottom of the coil and a defrost thermostat on the top of the coil. The defrost thermostat is about the size of a quarter and about 3/4 inch thick. It will be mounted on the coil line. If you have a multi tester you will be able to check continuity through the heater by unpluging it. The defrost thermostat is a bit more tricky to check. It will not read continuity once it is warmer than 50 degrees. The defrost thermostat is a fairly inexpensive part so if your heater is good you may want to just replace the defrost thermostat and see if the problem goes away. The other possibility would be your control board. It is located on the back of the refrigerator and has a metal plate covering it, with sever 1/4 inch screws. This board causes most failures on your model refrigerator. Also a point to remember. This board has had several new upgrades from the one originally installed on your refrigerator. So make sure if you get a new one that you get the listed number I have given you. The older ones are cheaper but they are also not updated and will not function properly on your refrigerator. The following parts listed are the possible parts you will need. Please let me know if you need one and I can ship it to you in about 1-2 days. I do not charge shipping and I give free advise. Thanks and good luck with your frost problem. you can reach us at.
Michael Anderson
Anderson Appliance
(865)945-3808
mca0824@aol.com
defrost thermostat. #WR50X10068 $21.57
defrost heater #WR51X10042 $56.50
control board #WR55X10656 $185.50

Feb 17, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Kenmore Elite 596755 - Freezer warm, Ice Melted, then...


did you move it or tip it on its side when these devices are moved sometimes it will create anair pocket in the cooling system after moveing let stand for a few hours before plugging back in.

Jan 15, 2009 | Kenmore 73502 / 73504 / 73509 Bottom...

1 Answer

Fridge is not cold enough, freezer is working fine, but has frost


Just had the same problem with my side-by-side.

In my case, the solution was to empty the freezer side, to access a back panel INSIDE the freezer covering the fan and cooling coils. Two screws held the back panel cover on, and when I removed the panel cover I found the cooling coils to be totally iced up, preventing the flow of cold air into the fridge side. I left the freezer open for a few hours until all the ice was melted, before replacing the inside panel. (I used a blow dryer to help speed up the ice melting).

Everything's working fine now for me - good luck with yours!

MW

Nov 17, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

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