Purchased new HP Photosmart C5580; attemped to install on Gateway laptop, windows vista. instalation would not take, message reads " the cabinet file tray instalation is corrupt. Fatal error and MSI tray, error situation code 06995715. Contact the application vendor to verify that this is a valid windowsinstaller package". Not sure what all this means or what to do next.
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Does it specify which CAB file? Sounds like it may be an issue with Office or OS files.
Just give a call to HP Support (877-690-9305)
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