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Unable to install printer to computer

Purchased new HP Photosmart C5580; attemped to install on Gateway laptop, windows vista. instalation would not take, message reads " the cabinet file tray instalation is corrupt. Fatal error and MSI tray, error situation code 06995715. Contact the application vendor to verify that this is a valid windowsinstaller package". Not sure what all this means or what to do next.

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  • Tina Shaw
    Tina Shaw May 11, 2010

    Does it specify which CAB file? Sounds like it may be an issue with Office or OS files.

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You may want to try updating your Windows Installer (try here: http://www.microsoft.com/downloads/details.aspx?familyid=5FBC5470-B259-4733-A914-A956122E08E8&displaylang=en) then try installing again. Let me know how that works for you!

Posted on Jan 05, 2009

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Hp photosmart C5580 Printer

Posted on Jan 03, 2009

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