Question about Panasonic RR-US470 Handheld Digital Transcriber / Recorder

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Authentication key Ihave just bought a Panosoic recorder. Have recorded a few things on it. Have loaded in my 2 discs of software"voice editing" it is asking me for the an"authentication key" which is says is already been assigned on the IC recorder. However in the instructions there is no reference to that and on the included booklet guidelines it tells me to set one myself ie select a phrase.?? I know that usally there is an authentication key on the packaging or CD but -none in sight? Have downloaded the vista updates

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  • byrondana Jan 09, 2009

    I know I definelty did not key one in- teh screen came up like that the first time- thogh I was told the same thing.

    what OS are you using? I am on Vista

  • schulzibabe Feb 12, 2009

    do you found a solution for that. Maybe a registry-entry or something else. Panasonic said, that they could reset this, but you have to pay for it.

  • kelan_kenned Apr 02, 2009

    I am having the same problem as Davey-sydney.... very very unimpressed! I mean seriously who the **** designs something that way

  • howieasdf Apr 28, 2009

    I bought a refurbished 470 and have no way of finding out what the original password was. Any ideas here?

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It would seem the encryption key is specific to the Secure Folder that is on your recorder.
All the other folders should be public access.

So when it requests an encryption key, just type in anything.
It will sternly tell you that this is the incorrect input and then promptly allow you to access most of your folders anyway.

This should be sufficient unless you have vitally important voice recordings that need secure encryption (recording stored in the secure folder), In that case, it's time to Pay The Man.

Posted on Apr 28, 2009

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Hi,

for me the problem is solved.
At my old computer the software was still installed, so I could export the key and import it at my new installation. Work great.

I phoned with panasonic. If you pay a small amount of money, then panasonic can remove the key.
But you should not have any problems to use your device. Without the key I can use the software, the only thing what is disabled is the security-folder.

Alex

Posted on Feb 17, 2009

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For the 450 Model;
To reset the authrentication key of the unit, please try the following:
-take out the batteries of the unit
-put the unit onto HOLD
-put the batteries back into the unit; the unit should display "hold"
-press and hold ERASE, STOP, and REWIND or tilt the joystick left on the unit within 3 seconds
-if this is done correctly the LCD should light up and the REC light will blink; if not repeat the previous steps
-tilt and hold the joystick down for 10seconds; the LCD screen will display "hey del" to "finish"

Now I had to fiddle around a bit, like change the folder from ABC, etc. in order to get the instructions to work.

Now when you get it Finish(ed) just take out the batteries. The files were still intact in the recorder for me. I then plugged it in with the Voice Editing Program open, and then when asked to enter the Authentication Key, it worked.

I set the new key, But I thought it was supposed to ask you for the key everytime you plugged it it, but just the once (Win 7).

I got my instructions for this person:
lumixconcierge@ca.panasonic.com

Posted on Apr 06, 2012

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Hi, I had the same problem, but if you disconnect the recorder while this dialogue box is open and reconnect it you can enter a new key and save it. I managed to do that, but could still not download my files! Can somebody help me? Erika

Posted on Feb 17, 2009

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I had the same problem, but found the following word got me in with no problems. It should have been obvious to me. Make sure you use lower case.
panasonic

Posted on Feb 13, 2009

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Hi, i have the same problem, panasonic told me i must have already typed a key in, they told me we choose it ourselves the 1st time its entered, well im stuffed if i remember what i typed in the 1st time and now left with a brick. Not Happy

Posted on Jan 09, 2009

  • Davey-sydney Jan 25, 2009

    xp, but they said it doesnt matter, sigh what to do

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Why don't you download a Password finder its looks trough your computer till it finds all you password entrys.

Posted on Apr 14, 2009

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