Question about HP Officejet 5610 All-In-One InkJet Printer
After installing a new print cartridge, the carraige is stuck and now, won't slide across so I keep getting an error about the jam and the carraige makes a bunch of noise trying to move. I've jiggled it but can't seem to get it to work again. Any ideas? Thanks alot.
I had the same problem and just got it to work. go to
go to the section "Moving the carriage" turn on printer and then unplug power. If you still cant move the carrage then remove both toner cartridge and all the trays. Then completely disconnect printer and stand it upright (so paper feed and cartridge tray is on top) Look thru the paper feed area to the left side of toner carrage and you will see a little plastic tab around the bottom back of the carrage. That tab is suppose to be inside a track on the bottom of the carrage. I think that when we put in or took out toner we must have pushed it to hard and that piece jumped out of the track and has "locked" the carrage. I just pushed the carrage up carefully and used a letter opener to move the plastic tab back into place (tab is spring loaded) print working fine now. Hope this solves your problem
Posted on Feb 15, 2009
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