Question about Sony Handycam DCR-TRV38 Mini DV Digital Camcorder

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No picture seen or recorded - only audio

Tried zooming wider or tighter. Records audio fine, just no picture. Model is 5-6 years old, dcr-trv38.

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I had a similar problem with my Sony 14E in that it would not record at all - sound or pictures. Prior to that I had the lines indicating head cleaning necessary. I did this, and still nothing. I then did the following which you might try.
1. Clean the heads (I did it about 3 times in the space of a couple of hours).
2. Leave the camera tape section open (with or without the tape in) for a couple of hours and the camera in a WARM PLACE. I had condensation message prior to my problems too.
3. Put in a recorded tape and attempt to view it. Immediately I had the "dirty" lines for a few seconds then it played the recording.
AT THAT STAGE I TRIED TO RECORD - NOTHING.
Repeat Steps 1 - 3 because this seems to be about dirt and cold.
4. When step 3 is reached again! try to record. Eventually this worked for me.
I hope this helps and works for you.

Posted on Jan 03, 2009

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