Question about Hansgrohe Shower 26101 Pharo Prestige Showerpanel

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No pressure in Hansgrohe shower when on hot setting

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This is most likely debris in the filter screens on the thermostat cartridge or the thermostat cartridge has worn out. Cleaning the filter screens may resolve the issue. If cleaning the filter screens does not resolve you may need to purchase a new thermostat cartridge. If you need further information feel free to contact me at Hansgrohe. 1-800-334-0455. Press 2 for tech and ask for David Scarborough. I'd be happy to help.

Posted on Oct 30, 2012

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Posted on Jan 02, 2017

snap101
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SOURCE: The water coming out in the shower from a

pull the handle off and there is a black dial you can pull out and readjust on the shaft of the cartridge that will allow you to have cooler and hotter settings. it's black plastic and has little splines on it . the more you go one way the hotter it gets and the same the other way gets cooler

Posted on Jul 29, 2009

blueextc3221
  • 15935 Answers

SOURCE: loss of pressure in Hansgrohe shower panel

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Posted on Sep 05, 2010

HANSGROHE US
  • 7 Answers

SOURCE: I replaced a broken Hansgrohe hand shower with a

Hi Christieb942,

When you get a new hand shower you can sometimes get sediment on the federally mandated FLOW RESTRICTOR. Not screaming, that is ****** in cheek. To CHECK the Flow Restrictor for debris, look at the hose connection end of the hand shower. You will see an INSERTED part that is green, yellow, or white. We have to push that in there to satisfy the EPA requirement for flow. You can pull it OUT and rinse it off. Then connect your handshower and try it and see if it is improved. You will not void the warranty in any way by doing this. I hope you understand what I am telling you, but if not you can call me 800-334-0455. I wish I could answer more directly, but Big Brother has eyes.

Posted on Sep 20, 2011

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To adjust hotter


Your shower has been installed for a while and you are noticing the dial must be turned further and further to the hotter settings to get a normal shower - In this case the filter on the hot inlet is getting clogged with debris. Refer to the cleaning instructions in the manual that came with your shower, or contact Hansgrohe USA by calling 800-334-0455 for the documents.

If your installation is brand new or old, debris on the filter is the number one cause of this problem. You can test it by noticing if there is a drop in pressure when you dial to a hot setting as opposed to the cold setting. The drop in pressure indicates dirt on the filter where water has a tougher time getting through.

Filters on a shower valve may seem strange to US consumers. Your old two handle valve system woul run for years without needing servicing. Now you have filters to deal with. These filters, like any filter need to be cleaned periodically and the frequency depends on the quality of your water supply system.

The real benifit, is that the filters protect your smart valve and the shower head from malfunctioning due to debris.

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Hello,

Please contact us at the below number or email me directly and I will get you a copy of the instructions that you need.

Regards
Chris

Christopher Scott
Technical Support Specialist
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta,Ga 30004
Tel:1-800-334-0455
Fax:678-762-7042
Email:Christopher.Scott@hansgrohe.com

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pull the handle off and there is a black dial you can pull out and readjust on the shaft of the cartridge that will allow you to have cooler and hotter settings. it's black plastic and has little splines on it . the more you go one way the hotter it gets and the same the other way gets cooler

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check for sediment in your valve body... sometimes sediment can build up particularly in hot water pipes and that can cause the pressure balancing function of the valve to limit total hot water and therefore you cant get it hot enough... here is a link to what I think is the proper valve and the instructions for installing it... you'll want to follow the instructions for flushing and pressure testing... if you have good pressure at the thermo body then you might try adjusting the hot limit stop also covered in the document linked below...

http://www.hansgrohe-usa.com/JP/hrgh0264.pdf

Hope theat helps...



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