Question about Lexmark Pinnacle Pro901

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Fax on Lexmark 901 pro not feeding

Try to send fax and paper tries to feed but jams halfway through. Does not route correctly.

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Does it also jam when you're just copying or scanning? Try to check if the scanner is closed all the way down. The cover needs to be closed all the way down for the paper to flow properly from the ADF to the exit tray.

Posted on Oct 31, 2012

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This will probably fix it.

Posted on Nov 27, 2014

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Fix repeated paper jams on Lexmark 901 Pro


If you are getting a jam and there is no paper visible then a likely cause is a false jam that is caused when the paper is not picked up from the tray at the start of printing. Send a print job and listen closely. If you can hear the pickup rollers turning but no paper is being pulled into the printer then either the rollers are dirty or are worn and need to be replaced. Trying printing from a different tray or the manual feed tray to eliminate a fault with a different component on the printer.

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I get a warning message for a paper jam, but there is no jam and the paper will not feed through the printer.


Still you have to check all places paper has to move through. If only one sensor indicates the rolls are not moving correct you gat this message. Also make sure you closed all doors and flaps correct.

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I have a brand new ink cartridge in my printer. It printed the test page ok. When I try to print envelopes, it always says paper jam (there is no paper jam) the envelopes just wont feed. It's a Lexmark...


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Scanner not feeding on lexmark x7170. paper feeds halfway in them reports error/clear paper jam in scanner document feeder.


I have the same all-in-one printer and have just recently, the unit is a few years old, started having the same problem. I found that that if I make double sure the pages are evenly stacked and very carefully placed in the feeder tray, the problem is less common. It doesn't work everytime but ar least I get my faxes through on the first attempt 75% of the time.

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Re check all the connections. When taking off the paper feed assay, other parts and plug and jack connections were needed to be taken off first.
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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


Good luck...

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2 Answers

Copying and fax sending problem


  1. Just check & clean the dust in the original feeding area.
  2. if not solved, clean the Document feed sensor or replace the same. But for this you need to open the body of the fax machine.

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1 Answer

Fax Machine


Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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