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My phone has turned itself off,& won't turn back on, whether it is plugged in or not. Any idea why?

While it is plugged in, the screen goes from a dark screen, to the white Samsung logo screen, to the battery symbol with the phrase "Charging, phone is shut off." (Or something like that.) When I press the Power button, nothing happens. Also, the lines that is suppose to show how much power you have, are not there. Then while it is NOT plugged in, the white Samsung logo shows up, but shuts right back off. Sometimes, though rare, the blue screen for the tracfone comes on, but immediately goes to dark. It is very frustrating not to have it operating like it should.

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  • Laurie Bryson Nov 17, 2012

    It did turn out to be the battery. Thanks!

  • Laurie Bryson Nov 22, 2012

    THIS HAS BEEN ALREADY TAKEN CARE OF ALREADY, SO I DON'T NEED TO WORRY ABOUT IT ANYMORE. WHAT I DO NEED TO FIND OUT IS ABOUT SOMETHING ELSE. IT IS UNDER THE TEXT MESSAGING UNDER MANAGEMENT. GO TO MESSAGES SETTINGS, THEN TO TEXT MESSAGE, THEN TO SEND SETTINGS. THIS SCREEN IS DARK, IT IS DARK BECAUSE THERE IS NO NUMBER IN THE "E-MAIL GATEWAY" BOX AT THE BOTTOM. WITHOUT THIS NUMBER, I CAN'T CHANGE THE MESSAGE TYPE AT THE TOP FROM TEXT TO ANYTHING ELSE. WITHOUT IT, I HAVEN'T BEEN ABLE TO SEND PICTURES TO ANYONE, LET ALONE ANYTHING ELSE. WHEN MY BROTHER SENDS ME SOMETHING, IT IS ALWAYS COMES IN THE PICTURE MESSAGING INSTEAD OF THE TEXT, & THERE IS NEVER A PICTURE WITH IT. I DID SOMETHING ABOUT THIS A FEW DAYS AGO, BUT INSTEAD OF SENDING SOMETHING ABOUT THAT, YOU CONTINUE WITH THE BATTERY PROBLEM. PLEASE HELP.

  • Laurie Bryson Nov 23, 2012

    I am still waiting on an answer about the additional problem mentioned above for a Samsung T401G. So please check into it. I would really appreciate it. Thanks.

  • Laurie Bryson Nov 23, 2012

    The first time I said thank you was on November 17, 2012. So please make note about that. Thanks!!!!

  • roden_matt
    roden_matt Nov 28, 2012

    laurie i beleive your phone may have virus however i'd try and save all your data off phone to computer then do a "reset to default" in your settings app.

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My phone wont even charge at all; it just stop charging. but i do have a question is there a code on your phone keep it come back on or its my battery cause of it?

Posted on Nov 21, 2012

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Sounds like you need a new phone but id take it to a where ya bought it and see if a different battery fix's problem. ive had a battery that would discharge all its juice at random and had that burn up a motorola. hope this helps

Posted on Oct 26, 2012

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