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Can only access my computer in safe mode. Did a virus scan and it found 6 malicious viruses and "removed" them but I still can't access my computer in Normal Mode. What does this mean?

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  • Computers & ... Master
  • 75,108 Answers

It means you will likely need to reinstall the operating system, because it is corrupted. If you don't have the system recovery disks call the maker of the computers parts supply number and order them.

Posted on Oct 26, 2012

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Posted on Jan 02, 2017

  • 26 Answers

SOURCE: Computer keeps rebooting into safe mode

Try going to system tools, and select system restore .. If that does not work ,May be virus, may have full restore with formating the hard drive

Posted on Mar 26, 2008

smilemaker
  • 790 Answers

SOURCE: windows xp hangs up

Helllo!!

I guess there are many programs which tries to initialize when the system starts. So try disabling it .. Goto RUN command and type msconfig and then goto startup , there u disable the programs..and about sound try re installing the sound drivers!!!

Posted on Oct 21, 2008

benwabnick
  • 2404 Answers

SOURCE: Computer keeps rebooting into safe mode after trying to Restore

Hold down the number "0"key and continue to hold it down as you turn on the laptop. Keep holding the key and then if the laptop makes a sound let go and hopefully it will go into the internal factory restore for your laptop.

If it doesn't then you'll need to restore your laptop with your recovery disks.

Either way the hard drive needs to be wiped out in order to get rid of the virus since it did irrepairable damage to the operating system.

If you need help with restoring your laptop back to factory defaults, let me know and I'll walk you thru it.

Posted on Jun 03, 2009

leecom72
  • 4806 Answers

SOURCE: I belive I have a virus, the only way i can start

Hi,
I'm sure that your antivirus software will be disabled when you boot into safe mode but try and run your antivirus software anyway.
If your antivirus wont run, click on the start menu and type in the run box mrt.exe
This will activate Microsoft's malicious software removal tool, all you have to do is scan the whole system and see if anything is detected.
Even if it finds some virus's chances are that your normal boot up still will not return so you may have to use system restore to fix the problem.
If you need anymore advice or help please post back.


Good luck.



Posted on Aug 03, 2009

  • 18 Answers

SOURCE: My Toshiba A200 laptop keeps freezing up about 1-5

I think you antiwirus has damaged the system files and you should just re instal the opperating system

Posted on Nov 18, 2009

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Getting late started and many virus


If your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:
1.If your computer is on, shut it down
2.Power on your computer
3.Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
4.In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
5.Select your current operating system and press [Enter]
6.Select the user you would like to login under (if applicable)
7.When your system finishes booting, click the Start button on your task bar
8.Move your cursor over All Programs and navigate to your anti virus program
9.Click on your antiv virus program to run it and follow the anti virus program's normal steps to run a virus scan
10.After the virus scan is complete, Delete all detected viruses
11.Close out of your anti virus software
12.Restart your computer (it should start in normal mode)

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Jun 30, 2011 | Computers & Internet

1 Answer

The desktop is disappearing, the computer shuts down by itself and the MS Removal Tool has detected malicious programs (2), viruses (26), adware(2) etc. over all, it would be 38 threats, and almost all...


Press F8 during boot up and then select boot into Windows Safe mode. You will need to install a resputible anti virus program.

1. Boot into safe mode.
2. See my tip on the best free anti virus software here: http://www.fixya.com/support/r6790239-virus_infection_best_free_anti_virus
3. Choose one.
4. Install it.
5. Run a full scan of your system (this may take a while depending on the size of your hard drive, free space and fragmentation of files).
6. Delete all files that are infected.

If your PC is too far gone then you may have to format your hard drive and reinstall Windows.

Apr 20, 2011 | Computers & Internet

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My lap top turn on go to windows then shuts down and turns back on


try to turn off the laptop and then remove cables & battery on it. Then press and hold the power button for 8 secs ryanpajaro20_15.jpg
Then, reinsert the cables and battery on it. And then turn it on, check if you still have the same problem. If symptom persist, consult your PC technician on it...

Apr 13, 2011 | Gateway M305CRV Notebook

1 Answer

Whenever I do a full system scan for viruses with system shield, computer says the program has stopped working and will close. What does this mean and how do i fix it?


The computer may have been infected before installation of the anti-virus software. You should try booting into Safe Mode and running the scanner from there. In order to get to safe mode, properly shut down your computer. Turn the power back on and tap the F8 key. This will get you to a boot selection screen. Select Safe Mode with Networking and the computer will boot into safe mode with the ability to get online. Then run the virus scanner.
I highly suggest downloading TDSSKiller from Kaspersky, as well. This is a rootkit detection and removal program. You can get that program here, and that will detect any malicious software on the computer that may not be picked up by any antivirus.

Feb 13, 2011 | RTO IOLO System Shield for PC

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What is urlseek20 and why its always appering everytime i try to go in facebook or google ?


You've got a bug...Malware. (Malicious software). Run malwarebytes, anti-malware and SUPERAntispyware in safe mode , what if found you delete manually then clean the pc with ccleaner and mvregclean. Use comodo pro firewall (free) and anti virus can be
avast,avira avg8 whatever its free. Don't attempt to update your virus scan before cleaning this but. AVG is good free virus scan.

Feb 07, 2011 | Computers & Internet

2 Answers

Fake solve pc issue in windows 7 telling me to turn on security center; this virus has gained access into my world of warcraft account and does not allow me to go to websites by clicking them in google.


Restart the computer in safe mode with networking ie. restart the computer and keep tapping the F8 key on your key board and then choose safe mode with networking and once when the computer boots up you will have only microsoft programmes enabled on the computer install a free anti virus programmes like malawarebytes http://www.malwarebytes.org/ and run the scan and it removes the viruses and then once when the virus are removed just restart your computer and that should take care of the problem.

Dec 19, 2010 | Computers & Internet

1 Answer

Laptop , free virus removal, (tracking cookies, adware mirrar, trojan virus) i want to remove this viruses on my laptop


goto Malwarebytes .org download the free version of malware anti malware bytes ...
run the setup
inititae a full scan
click on show result ..
remove virus ..
goto quarantine without restarting the computer ...
delete all
restart the computer..

if not able to access internet in safe mode ...try to reboot the computer and tap F8 key and select safe mode with networking ...
It will work

Mar 20, 2010 | Intel Computers & Internet

1 Answer

Can go on youtube?


This issue occurs if the Computer is infected by any virus. Scan the Computer by any good Anti-virus/Internet Security application (Kaspersky or ESET or Norton) to detect and remove the virus.

If you very familiar with the Computer then:

Open the Task Manager, close (End Task) any unknown/malicious process running in background under your User Account (like svchost running under your User account only not under SYSTEM or LOCAL SERVICE).

Then try opening YouTube.

I suggest that you better scan your full Computer with any good and updated AntiVirus application to resolve the issue.

If the AntiVirus application is unable to detect any virus in the Computer then try opening the YouTube in the SAFE MODE WITH NETWORKING to determine whether the Computer is infected with the virus.

If you are able to open the YouTube in the SAFE MODE WITH NETWORKING then the Computer is definitely infected with virus then reinstalling the Operating System is the only option to remove the virus from the Computer to resolve the issue.

Sep 01, 2009 | Intel Pentum 4 3.2Ghz System (SYP32) PC...

2 Answers

I have a virus and stmanteec antivirus notification keeps popping up on my screen: What can I do??? Help Scan type: Auto-Protect Scan Event: Threat Found! Threat: Trojan.Zlob File: ...


If you have a virus you can not delete or if your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
**To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:
  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)

Nov 17, 2008 | Computers & Internet

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