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Re: Printer does not take paper from the tray
Take out paper tray.
Remove Toner cartridge
Stand printer on its back so that you can see the pick up wheels/roller
They should/could be on a removable rod/axle
Pop it out and give a gentle rough up with a fine emery/nail board
Re assemble - make sure the rod/axle is snapped it tight and correctly linked up
re plug in - try it out.
Failing that check the makers tech help on the web site.
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I had the same problem and solved it. At my printer it was a problem of the MP-tray (multi purpose tray). There are two hinges which keep the open MP-tray in a horizontal position. One of this hinges was broken and I just received it. Just try it.
LED pattern Possible Problems and Solutions Your system has some problems. If this problem occurs, contact your service representative. On Line/Error LED lights red • Paper jam occurs. To solve the problem, see “Clearing Paper Jams” on page 5.6. • The front cover is open. Close the front cover. • Paper tray is empty. Load the paper in the Tray. • The toner cartridge is out of toner. Remove the old toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4. • You pressed the Cancel button while the printer is receiving data. • In Manual Feed mode, there is no paper in the manual tray. Load paper into the manual tray. • If the printer is receiving data, the On Line/Error LED slowly blinks green. • If the printer is printing the received data, the On Line/ Error LED blinks green fast.
See the manual. It looks as if 120g/m2 is the heaviest paper it can use:
"Set Type to correspond to the paper loaded in the tray from
which you want to print. This will let you get the best quality
printout. If not, print quality may not be acheived as you want.
Thin: Less than 19 lb (70 g/m2) thin paper.
Thick: 24 lb to 32 lb (90~120 g/m2) thick paper.
Cotton: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert
25 % and Gilbert 100 %.
Plain Paper: Normal plain paper. Select this type if your printer is
monochrome and printing on the 16 lb (60 g/m2) cotton paper.
Recycled: 20 lb to 24 lb (75~90 g/m2) recycled paper.
Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded