Question about KitchenAid K5SS Heavy Duty Commercial Stand Mixer

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Clicking Hi. I just received a KitchenAid Heavy Duty Plus mixer, the KSM50 series for Christmas. I am very excited. I finally used it today to make pound cake. When I whipped the eggs with the whip attachment, everything went great. But, when I began mixing the batter with the flat beater a clicking sound started. The sound matched the speed I was mixing at- at higher speeds it got faster. When I turned it off and checked the attachment, when I shook the beater back and forth it made the click sound i heard when it was going. My husband said that it was the gear, but the whipper worked fine. We then wondered if it is normal for that to happen with heavier batters? Other friends have these mixers and I have not heard them click with any batter. Suggestions? Thanks.

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I have the same mixer. Make sure the bowl is firmly latched into the base. also, make sure the bowl didn't get bent in shipping. If the paddle hits at a regular timed interval, it's must likely a problem with the way the bowl seats. As long as you don't hear a loud hit verses just a click, it shouldn't be a problem, just an annoyance. In time, you will probably heat tapping when you use the wire wisk. I am glad I bought mine. I hope you enjoy the difference a good mixer makes.

Posted on Jan 03, 2009

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