Question about Microwave Ovens
E-11 Gas (humidity) sensor open error. Sensor unplugged, wiring or PCB open connection.
Since it's less than one year old, it would be fully covered under warranty. I'd really suggest contacting the manufacturer to get it fixed free.
But if you're discreet and careful, you can at least see if maybe the sensor has gotten unplugged from the circuit board. That would be a simple quick fix.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
Otherwise, you can probably return it to the dealer since it's within the 30-day period and get another one.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jan 03, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 08, 2014 | Jenn-Air JMC7000 Microwave Oven
Sep 20, 2013 | Jenn-Air JMC8130DD Microwave Oven
Oct 31, 2012 | Jenn-Air Microwave Ovens
Mar 14, 2012 | Jenn-Air Microwave Ovens
Mar 10, 2012 | Jenn-Air JMV8196 Microwave Oven
It sounds like the magnetron may have
either failed or is not being supplied with the extremely high
voltage required to run it.
Make sure the !!!!capacitor is discharged!!!!! before attempting any sort of repair.
Check the door interlock switches first then the high voltage diode with either an AVO model 8 on high resistance range for short circuit, the capacitor can fail and go short circuit, the feed fuse on the primary of the high voltage transformer and then finally, the magnetron is best checked by substitution.
Hope that helps.
Dec 28, 2010 | Jenn-Air JMC7000 Microwave Oven
Dec 09, 2010 | Jenn-Air JMV8208AAS Microwave Oven
Sep 12, 2009 | Sharp Microwave Ovens
Jan 28, 2009 | Jenn-Air JMC7000 Microwave Oven
Jan 04, 2009 | Jenn-Air JMC7000 Microwave Oven
100 people viewed this question
Usually answered in minutes!