Question about HP Expresscard TV Tuner For Windows Vista (RM436AA#ABA)

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Quickplay on HP crashes

Every time I try to play my quickplay through my tuner express card - the program (quickplay) crashes. I'm running on Windows Vista. I have a new laptop - HP Pavilion Entertainment PC. My tuner express card is a HP external card - RM436AA. Quickplay seems to crash specifically when I'm searching for digital channels through my antenna.

Please help - Thanks! JoAnn

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  • Kelly LaFrenier Feb 02, 2009

    I'm having the same problem. I updated my quickplay from 3.2 to 3.7, and now when i scan for digital channels, the program stops working after 55% done. I've called HP and they told me that because my warranty has expired, I have to pay for tech support on this issue. My HP notebook is a DV9500 and was custom built for me from HP a little over a year ago. I got the quickplay 3.7 from an update that was suggested to me when I opened my quickplay. 3.2 was working fine, but, i wanted the newer one.

  • jhicok Feb 14, 2009

    ditto for me! Now I'm sad I uninstalled the previous version of quick play...at least that one worked!

  • janesatelier Mar 10, 2009

    Same here!
    I have a dv9650us and an external HP expresscard tv tuner. I've had this thing on the road from Seattle to San Diego many times inn the past year and it worked just fine - great actually.

    As of a week or so ago, I can no longer scan for channels, it gets to 41% and just sticks there - and then Quickplay freezes - I have to reboot to close Quickplay. So now it's just a useless piece of junk.




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