Question about HP Expresscard TV Tuner For Windows Vista (RM436AA#ABA)

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Quickplay on HP crashes

Every time I try to play my quickplay through my tuner express card - the program (quickplay) crashes. I'm running on Windows Vista. I have a new laptop - HP Pavilion Entertainment PC. My tuner express card is a HP external card - RM436AA. Quickplay seems to crash specifically when I'm searching for digital channels through my antenna.

Please help - Thanks! JoAnn

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  • Kelly LaFrenier Feb 02, 2009

    I'm having the same problem. I updated my quickplay from 3.2 to 3.7, and now when i scan for digital channels, the program stops working after 55% done. I've called HP and they told me that because my warranty has expired, I have to pay for tech support on this issue. My HP notebook is a DV9500 and was custom built for me from HP a little over a year ago. I got the quickplay 3.7 from an update that was suggested to me when I opened my quickplay. 3.2 was working fine, but, i wanted the newer one.

  • jhicok Feb 14, 2009

    ditto for me! Now I'm sad I uninstalled the previous version of quick least that one worked!

  • janesatelier Mar 10, 2009

    Same here!
    I have a dv9650us and an external HP expresscard tv tuner. I've had this thing on the road from Seattle to San Diego many times inn the past year and it worked just fine - great actually.

    As of a week or so ago, I can no longer scan for channels, it gets to 41% and just sticks there - and then Quickplay freezes - I have to reboot to close Quickplay. So now it's just a useless piece of junk.


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HP Express Card Digital / Analog not working

First thing I tried to do was to install the drivers that came into the CD didn't work, just using mydvd9 the import/aqcuire option I could have some noise signal, but couldn't find a way to select channels and hanged after a while. This is too trickier, I thought, it should be a way to used quickplay and other applications.

I couldn't get anything from HP site so investigating I found the following.

1) Had to upgrade quickplay to latest version (is pretty cool btw)
2) The card internally is a Hauppage and found that is actually the HVR1500
Drivers + application can be downloaded at

3) After upgrading quickplay and installing drivers and application from hauppage, Quick play had additionally an hp digital tv tuner entry, but here in canada there is no digital signal transmitted through antenna.
4) I have reinstalled manually the drivers that came in the CD, but from the c:\swsetup\HP Digital tv tuner folder
5) After this I had at quickplay a second source "Hp Analog Tv tuner" which allowed me to caputure the regular air signal and wintv worked as well

I'm sure that I did some redundant steps, but it worked and now can I have everything working (quickplay, wintv, digital, analog signals)

Hope this helps and btw I haev uploaded the manuals for thouse who can't get it, since HP doesn't have them in the website.



on Feb 08, 2008 | HP Expresscard TV Tuner For Windows Vista...

1 Answer

Vista Basic does not recognize HP Express Card


could you have a look into the device manager - right click on your "my computer" or "computer" which is either on your desktop or in the start menu.

Select Manage from the list.

On the left side you will see Device manager on the list click there.

Now on the right, do you see any Yellow ? marks.

Can you find the card from the list?

If you unplug the card does something dissapear from the list or if you reinsert the card does something come up?

Dec 06, 2009 | HP Expresscard TV Tuner For Windows Vista...

2 Answers

How to uninstall QuickPlay from my HP laptop

Thanks for using FixYa. To uninstall it --
If you are using Vista--
To uninstall it go to Control Panel from start menu-> Programs & features-> Click on Quick Play-> Uninstall-> Restart your Laptop and its done.

If you are using XP--
To uninstall it go to Control Panel from start menu-> Add/Remove Programs-> Select Quick Play-> Uninstall-> Restart your Laptop and its done.

Please do rate the solution and revert for further assistance.

Thanks Rylee

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You need to connect the ariel to the vcr, then the vcr to the card, using a male/female fly lead. Then I suggest putting an origional film tape into the vcr, press play on the vcr and then scan in the channels on the card. It should pick up the vcr's output of the film that is playing.

Jun 05, 2009 | HP Expresscard TV Tuner For Windows Vista...

1 Answer


One. did you call microsoft to help with that problem.
three. Did you try reinstall vista ultimate again.
four. or install the card in another slot.
good luck....

Nov 04, 2008 | HP Expresscard TV Tuner For Windows Vista...

2 Answers

Catching one Channel Only

A TV card probably wont be able to tune it in...or decode(decrypt) it for that matter. Is a CableTv set top box plugged in? (the box your cable company supplies you with) -damian

May 01, 2008 | HP Expresscard TV Tuner For Windows Vista...

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Hp express card digital/analog TV tuner

u may try this....i once have the same problem,around nov 2007 this was after vista updated some driver(keytouch,audio),my tuner stop working,so i go to the hp webpage and i downloaded the drivers for my laptop,after i reinstall the drivers my tv tuner start working again,and it is still working,got 13 digital channels working +22 analog all broadcast,i configure the vista update not to autoupdate but to tellme updates are available,then install the available updates except the ones that are drivers,u may try with the original drivers that are on the Hp/drivers folder.YMMV.

Nov 25, 2007 | HP Expresscard TV Tuner For Windows Vista...

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