Question about Samsung TXG2746 27" TV

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Voume problem when playing dvd

Hi, I am having a problem with a Samsung Tv tx2746, mfg 1997 when playing the dvd it is too LOUD! I can't control the volume. I have tried all my remote controls...on the tv screen it shows only 2 volume bars but is blasting! When I try to lower it there is no sound! Help, my 2 1/2 year old little boy is sick and I cant play thomas and friends without our ears bursting. What shall I do? Thank you, Donna

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The problem try to reprogram the memory ic

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