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Microsoft will not let me download my microsoft livecam

I have been trying to download my microsoft livecam with software. Windows will not let the installation begin , also i was told i needed to install active x. I received the web cam for christmas so that i could see my grandchildren.. Please any suggestions would be very much appreciated. thank you ann.

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  • busybee5411 Jan 03, 2009

    Thank you so much for trying to help how ever i do not have a laptop computer. I have the windows home edition computer, i still cannot install my web cam very frustrating. And again thank you very much,


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I need help, is there an ezcap- USB Cassette Capture For Dummies?

I think you need a driver, but,
The drivers, made for older windows versions, won't work on a Windows 7 or Windows 8. Not even in compatibility mode. Microsoft needed to make Windows more secure, so only allows drivers in there modern operating systems when they have a Microsoft certificate. For a certificate the manufactures must use Microsoft protocols, ask Microsoft for certification, and pay for the tests Microsoft does, to check the software is working correct. So no manufacturer will ask for certification of drivers for hardware they no longer sell. Long story, but unless you can write your driver yourself, or you can find an universal device driver (not sure something like that exists) you won't be able to use the device.
I saw some dodgy sites trying to offer drivers. Be aware all drivers you can install in windows 7 or 8, you can get them from Microsoft. The ones you could use on an XP computer can't be used, because Windows 7 or 8 won't let you install them. Just for security reasons.
When your device is sold with compatible with Windows x and it is lower version then the one you use, most likely you can't find driver for your device for the modern Windows. Almost no manufacturer will offer drivers for hardware they no longer sell.

Apr 03, 2015 | Microsoft Computers & Internet

1 Answer

Livecam not working on webcam

Hi There,
This is a fairly common issue with lifecam/livecam and dell machines. A workaround has been presented here:
However a simpler workaround would be to upgrade to better webcam software, not just the default that came with the computer.

Jun 07, 2012 | Dell Inspiron 1720 PC Notebook

1 Answer


You have to have a Windows Live or Windows Hotmail account in order to download the trial version. If you have one, just follw this link..... 

Mar 23, 2011 | Microsoft Computers & Internet

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Digital livecam drivers

~To download drivers and specific software;

Always get your drivers from the manufacturer of your Laptop, Notebook or Desktop.

If you were to log on to the manufacturer's web site, usually one is able to download if available, by model number, All available Driver downloads as required.

If the driver is not available, perhaps your manufacturer does not support the OS you are installing.

This is the best way of ensuring up to date drivers for your system and they are free of charge!

There are no XP drivers to be found with Microsoft as XP is no longer supported.

Some manufacturers may have a limited number of Drivers still listed.

I hope this helps.

Feb 13, 2011 | Samsung N110-12P Notebook

1 Answer

When trying to get on te internet the microsoft say there is an alert and trys to direct me to purchase security softwere

1. you don't have to purchase any security software.
Microsoft provides a free anti virus/ anti spam software to be downloaded to your pc.This is an advertisement of a software company trying to get you to purchase their software and it has been entered into your registry.
2.Go to the Microsoft download page and down load the "Windows Security Essential and install it to your hard drive.

Oct 04, 2010 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

I have recently just re-installed Microsoft Lifecam NX-3000 onto my laptop, which is a Sony Vaio notebook. Whenever I try to open it up, it says "initialization error." What can I do to fix this?


There was a problem when installing the microsoft livecam nx-3000, the files were not completely installed.

ty to uninstall the one you have presently and get a new one with the complete files, then you install and try to run it.

You can also try to install the drivers for the livecam if that helps.

Take care

Sep 09, 2010 | Computers & Internet

1 Answer

I didnt mean too delete my acer livecam so how do i reinstall it please help me.

have you tried to do a system restore if so and didnt work
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Go to the main start button at the bottom left of the computer and click on the computer tab on the right side. Then, double click on "acer ( C:) " , go to the windows file and search for livecam and open it. You should see a devices button at the top of the livecam window. Click on it and scroll down to acer crystal eye and select it. ( if your using a microphone, select that as well) After that, click capture and start the video. It may take you to your documents though, so if it does, chose where you want to save it and name the file. Just make sure you don't already have the webcam open when you open the livecam.

Its really confusing at first, but its not so bad after you get used to it. Good Luck =

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1 Answer

Cant download compatible microsoft office in my

try open office at its free and some say better than microsoft office.

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After installing win 7 on my vaio VGN FZ21E the livecam do not work;where can I find the driver for this webcam;the vista driver do not work;

check with the manufacturer's website to see if there is an update for the drivers. some hardware are not fully compatible with W7 as yet.

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