Question about Brother MFC 7840W Printer

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How do I troubleshoot drum error message? - Brother MFC 7840W Printer

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Is any information given on the nature of the problem? In my experience the majority of problems with this printer is the correct prompt not being given to the printer when a new drum was installed. As such I would recommend trying the following:
-Open the front cover of the printer.
-Press Clear/Back.
-To confirm you have previously installed a new drum, press 1.
-Assuming the LCD now shows Accepted, close the front cover.

I hope this helps.

Posted on Oct 26, 2012

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You may have gotten an incorrect message and removing and replacing the drum is a step in right direction. But if you continue to get the same message I am afraid you will have to replace the drum - they do wear out.

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Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
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To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

Brother Printer Support

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I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.


did you do the reset procedure? if not it's in your owners manual under the section "replacing the consumables".
hth,
razors

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here is the instructions: http://welcome.solutions.brother.com/BSC/public/as/za/en/faq/faq/000000/000100/000054/faq000154_034.html?reg=as&c=za&lang=en&prod=mfc9840cdw_all&Cat=7

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