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Rotating brush doesn't rotate

Rotating brush stopped rotating came on sporadically but now nothing.

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6ya6ya
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Posted on Jan 02, 2017

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Vacuum Guru
  • 78 Answers

SOURCE: My vacuum cleaner brush stopped rotating. Just

Hi there,
Almost certainly you have broken the drive belt. THese machines have a rubber belt that is designed to snap if you get the roller brush stuck on something. The most common reason for this to occur is that you **** up the end of a rug, the curtain or a sock. This will stop the roller but the drive shaft will continue to spin which chews through the rubber belt.
What you will need to do is buy a new belt and fit it on.
Hope this is helpful for you. If it is please take a moment to give me a rating. If you are in Australia and need somewhere to get you miele belt from try nelsonvacuums or VacuumSpot.

Posted on Dec 22, 2010

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I'm sorry to hear you're having difficulty with your DC19T2. If the brushbar in the turbine head is not rotating, I'd encourage you to follow the steps shown in our online Support guide to make sure everything is correct with the machine:

http://www.dyson.co.uk/support/dc19t2/dc19t2-animal/my-machine-is-not-working/check-the-plunger

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If your DC14's brushbar doesn't seem to be rotating as usual, please follow the steps shown in our online support guide to make sure everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=668&product=DC14-ALLFLOORS_US

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You should be able to turn the brushbar on using the brush control on the cleaner's head, turning it from the 'Hard floors' to the 'Carpets' setting. For further guidance, you might find it helps to refer to the user guide supplied with the cleaner. In case you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

However, if the brushbar doesn't seem to be rotating when the brush control is set to 'Carpets', it's probably best if you get in touch with us directly so we can help. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

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Check for broken belt in the brush roll compartment and replace

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