Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+ Logo
Posted on Jan 03, 2009
Answered by a Fixya Expert

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Garage door will open to sensor level and stop

I went to open the garage door and it would only open about 4 inches from the ground. If I push the button again it goes down, but then pops back up to the 4 inches. Help we are new homeowners and do not have anyone to ask. The garage door is a liftmaster.

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  • Expert 98 Answers
  • Posted on Jan 03, 2009
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Joined: Jan 01, 2009
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You might have a broken spring. Check on the a the header above the door there should be a tude with a drum on each end and 2 springs (maybe one) towards the center. se if one of the springs has a gap (1-2 inches) in it. If it does you will nedd to cal a door company in your area. I recommend you replace both springs.
If you need to get you cars out some times you can help the operator to lift the door by lifting the door while the operator is lifting the door. Be very careful not to get your fingers in a pinch point and be sure to lower the door the same way.

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