Question about HP (DVD740RI) DVD RW Dual Layer Burner

1 Answer

Have multiple burners and neither are recognizing media anymore

Here goes... I have two burners installed on my pc: HP dvd740i and Pioneer DVD-RW DVR-106D Up until about 3 to 4 months ago these two burners worked flawlessly! And then almost at the exact same time - both burners now are no longer recognizing any type of blank media and often not even cd's or dvd's! I have tried asking both HP and Pioneer and many other various sites about this problem, but always seem to get the same response: "Try a different media" or "Install the current drivers" or "Make sure the cables are connected firmly." Let me save you a lot of time here: (1) I know for a fact it is not the media!!!!! (2) All connections are securely attached and correct!!! (3) I have downloaded and installed current drivers for both burners (4) I have disconnected and attempted reinstallations on both burners (5) I have uninstalled every burning application (Nero, Roxio, etc) and reinstalled only one - Nero. I don't mean to sound like I don't appreciate them for trying to help, but I am very desperately upset other this and really need some other options here!! Recently I have read on other sites about a copy-protection software called "StarForce" which is installed via different PC games!!!!!! I checked my system and sure enough this StarForce was on my PC and I immediately removed it; however, according to removing it doesn't repair whatever damage it does to your burners!!!!!!! PLEASE HELP!!!!!!!!!!!!!! I am quite desperate and would appreciate anyone out there who can recommend something to get these burners going!! As I said, I can sometimes finally get them to recognize a blank media and even (by some miracle) get them to burn one, but as far as the Dual Layer burner is concerned - It no longer will burn a dual layer at all!!!! I can't afford to buy another one and feel pretty sure there has got to be something that can be done to fix this one!!!! I leave this into your expert hands and please help me!!! Very Sincerely, Chris Hopkins

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

Your plea sounds as if the Burners work pretty hard. It seems to me that you have laser burnout. There is as far I know noway to check this You will simply have go get a new one by hook or by crook. You could peruse this list to see if anything turns up.

Posted on May 18, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to open it to change power supply

This particular drive does not have its own power supply
It gets that required voltages from the computer.

If you mean a different type/make of burner then you would need to specifiy the exact brand / model.

Jul 18, 2010 | Pioneer (DVR-106D) DVD±RW Burner

1 Answer

My DVD burner has stopped working , the CD rom is okay, I did a factory re-set and now the burner does not show on the list of drives,I cannot re-install it as I do not have the installation disc, it was...


Are you do firmware?
In most case when I do firmware upgrade with pioneer DVD, I can´t fix the problem.
Now you have trouble with chip on your DVD burner, the best solution is bay another, because you can´t try again firmware upgrade.
Only what you can do with dvd or cd rom is cleaning or change a laser, but you have diferent trouble.

Nov 02, 2009 | Pioneer (DVR-106D) DVD±RW Burner

2 Answers

CD/DVD will not burn DVD

Did you tell CDBurnerXP that you want to burn a CD? or to burn a DVD?

Does this happen with _EVERY_ "blank" disk that you insert, or just one disk?

Can your DVD-RW _read_ a previously-recorded CD? DVD?
If not, then that hardware is suspect.

Sep 14, 2009 | QPS Que! CD-Rewriter CD-RW Burner

1 Answer

PIONEER DVD-RW DVR-106D will burn but won't read

i have the same problem ,but when i restart my pc ,i put the disk it can read without a doult .The problem is your disk drive can't read disk when it on windows mode ,using dos and it just fine,some kind of trouble appear cause i burn too much disk in a time and it can't read next time i open computer .May be your windows problem just restart wins then put the disk in ,if it appear the green light it mean it's reading then the green light off it's mean it had identify the disk and does read it

Jun 26, 2009 | QPS Que! CD-Rewriter CD-RW Burner

1 Answer

Pioneer DVD-RW DVR-106D

how do i make it regon free it is now on regon 1

Jun 27, 2008 | Pioneer (DVR-106D) DVD±RW Burner

1 Answer

PIONEER DVD-ROM DVD-106 (not a burner)

For the decoders, I would try here :

Hopefully, these will help you to get the DVDs to run without having to shell out for them. I'm curious to see whether or not this helps with the C&C3, as it does seem very coincidental that this game should stop working at exactly the same time as your DVDs stop playing because your upgraded WMP no longer has the necessary codecs...

May 11, 2008 | Pioneer (DVR-106D) DVD±RW Burner

1 Answer

Dvr-106d -Windows freezes,cant read new Dvds

if you have had two drives with the same problem i would check the ide cable and swap to another one if you have a master and slave twin connector ide cable, or even try the dvd rom on the same ide cable as the hard drive as you know that that ide connector and cable is working, unless you have a SATA hard drive in which case you won't be able to; but will still have a spare ide channel connector to try the drive on.

Jun 26, 2007 | Pioneer (DVR-106D) DVD±RW Burner

1 Answer

DVD+RW compatibility

your dvd only writes to dvd-r and dvd-rw, but writes to both cdr + and - r/rw. To confirm it go into nero tools and nero info tools and all the ticks in the boxes are what your drive supports

Apr 17, 2007 | Pioneer (DVR-106D) DVD±RW Burner

Not finding what you are looking for?
HP (DVD740RI) DVD RW Dual Layer Burner Logo

93 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers


Level 3 Expert

538 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides