Question about Lexmark X3470 All-In-One InkJet Printer

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Says cover open /but it's not

It tells me the cover is open it is not this is the second lexmark that i have had the same proble with the first one i just figured it was broke and i went and bought another one i have only had this one about 4-5 months and i haven't printed that much with it, i unpluged it and thought that might reset it but no luck, can you give me any suggestion on what might be the problem.thanks a lot

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There is probably a paperclip sized piece of white plastic that fell off the microswitch. There is a detailed description of what you need to look for and how to fix it at fixyourownprinter.com. Go there and type in the problem as being "cover open". You will get excellent directions. I have never messed with a printer before and fixed mine in about an hour and a half. If you are handy, I'm sure it will take less. Good luck.

Posted on Jan 10, 2009

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PC life warning


This means that the photoconductor has reached the end of life; on other printers, this is called the drum. It transfers the toner onto the page during printing so that it will fuse to the paper. The replacement is $70 from Lexmark: http://www.lexmark.com/US/en/view/Ink/Toner%20&%20Supplies/X340,-X342-Photoconductor-Kit/catId=cat170003-category&prodId=3599-product . The replacement should last about 30000 pages.

To replace the unit after you get a replacement, open the front cover and pull out the print cartridge assembly by the handle. Put the assembly on a flat surface. Remove the toner cartridge by pressing the button on the assembly and pulling on the handle. Open the new photoconductor kit and snap the toner cartridge into place on it. Then slide the new assembly into the printer. The steps are shown here: http://support.lexmark.com/index?page=answerlink&userlocale=en_US&segment=SUPPORT&locale=en&url=http%3A%2F%2Fsupport.lexmark.com%2Findex%3Fpage%3Dcontent%26id%3DSO4365%26actp%3Dsearch%26viewlocale%3Den_US&productCode=&answerid=16777217&searchid=1397780403561 .

After installing this, you need to reset the photoconductor counter.
With the printer on, open the front cover and press and hold Stop for 5+ seconds. When you see Resetting PC Counter release the Stop button. Close the front cover when prompted to do so.

If this doesn't clear the error, try powering off the printer for 10 seconds. Otherwise, try unplugging the printer for a minute to reset the internal memory. If the unit still doesn't reset the counter, it may need service. Contact Lexmark.

I hope this helps.

Cindy Wells

Apr 17, 2014 | Lexmark X342n All-In-One Laser Printer

1 Answer

How do I get my printer to print with new cartridges?


Please follow the steps below to identify what is causing the problem and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

Should you have a defective/faulty genuine Lexmark cartridge, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

Nov 24, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

The printer (Lexmark X5340) display "cover open"


Short of slamming the cover closed there is a small tab that tells if it is open or closed. It should be located on the lower right hand corner. Once you find it just put a small piece of paper there or plastic and you should have no more problems.

Mar 30, 2011 | Lexmark Printers & Copiers

1 Answer

Please tell me how to change my ink cartridge


Please refer to this article How to Change the Cartridges on Lexmark Inkjet and All-In-One Printers. Note: The printer shown in the article may not be the same model as your Lexmark printer, however, the steps are the same.
Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the solid white strip and gently slide the cartridge carrier to the center of the printer. Remove the used cartridges. Load the new cartridges. Close the cover. Plug the printer back to the power source.
I hope this information has been helpful. Thanks.

Dec 14, 2010 | Lexmark C533DN InkJet Printer

1 Answer

Printer says cover is open when its not


Remove the cartridges from the printer, then close the covers. Unplug the printer from the power source. Plug it back in after 10-15 seconds. Check if "cover is open" message is still coming up on the display. If yes, the cover sensor may have gotten stuck when you opened the printer to change the cartridges. Try to exercise the lever to release the tension. If problem persists, I advise you to call Lexmark. If not, proceed on reloading the cartridges. Close the covers. Let it print the alignment page all the way through without cancelling it. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

Apr 20, 2010 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

I bought a x3470 printer second hand. It wont respond when i press buttons on printer. It says door open in display window.


Hi,
Here is a great article on how to try to resolve the cover open error on the Lexmark X3470. http://bit.ly/aoOtEP

Feb 27, 2010 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Cover open is on display


put your finger on the second hole on the top from the right and press the switch (it's small, gotta try a little...), when the display changes, press copy and close the door... it just worked for me!!
good luck

Apr 02, 2009 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

I have a Lexmark 3480. Although the lid is closed it tells me that it is open. Can you help me on this please. Many thanks Roberta


You have probably broken off a small pin on the back of the cover that you open when you are to change the ink cartridge. Had the same problem my selv. This pin touches, when cover closed a small button that gives the printer a signal that the cover is closed. Solved this with putting something on that button, and taped it so it wouldnt go away.
(please excuse my not to good english)

Nov 07, 2008 | Lexmark Printers & Copiers

2 Answers

Ticket # 49578


If you bought your printer as part of a pakage from Circuit City it may use cartridges only supplied by them. In that case it's a #2 and a # 3. I had the same problem, they don't tell you that though.

Jun 12, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Where do I find the switch that closes the cover?


Possible cause of the error
This can happen if the lever on the cover open sensor is knocked off the switch assembly.
What to do
Try to determine if there is a hardware fault. Do the following:
    1. Disconnect the power cable and the USB cable.
    2. Remove the cartridges from the printer.
    3. Check that the power cable is plugged directly into a wall socket.
    4. Reconnect the power cable.
    5. If the error persists, please contact Lexmark for further instructions.

Nov 07, 2007 | Lexmark X1150 All-In-One InkJet Printer

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