Question about Canon PowerShot Elph 100 HS 12.1 MP 4x Opt Zoom 3.0 In. LCD Full HD Video

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Lens error will shut down automatically restart camera

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Posted on Oct 26, 2012

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1 Answer

Lens error please restart camera


You may have to send it in for repairs. But before you do, try the suggestions in this tip.

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How do i restart my canon powershot a3100 is camera if it wont turn on?


Here are some troubleshooting steps that you can try that may (or may not) correct your problem. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:
And here's a video summary of the steps:

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1 Answer

Lens error


"Lens error, restart camera". Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here's an article and here's a video that shows some things that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

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