Question about LG VX8300 Cellular Phone

5 Answers

My LG scoop from alltel keeps turning on and off

My phone worked well when i first got it but now when im in the middle of a call it will turn off! I'v also noticed that when it changes temperature, even slightly, my phone will turn off. (i.e. i was in the car and i got out and it turned off, i turned it back on and walked in the store and it turned off again!,it did the same thing on the way to the car as well. Sometimes i will be sitting there in the middle of a txt and i will look up at the tv for a sec and wen i go back to my phone the screen is blank so a press the talk button or one of the keys and the screen wont go on and the phone is off! I had a previous lg scoop and it was messing up even worse and so i had to get another one. Im wondering if it is just a bad phone or if im doing something to make it happen??

Posted by on

  • 11 more comments 
  • lhoney Jan 03, 2009

    It's weird, but I just started having this exact problem yesterday. I've had this phone for a year and a half and this is the first time. I think it's when I shut the phone that it happens for far anyway. So, hopefully, someone will help out soon...or maybe, just maybe, it will stop by itself.

  • Anonymous Jan 10, 2009

    this phone is not the best phone evr cuz me and my friend had and are having the same problem!!!!

  • Anonymous Jan 11, 2009

    My phone is doing the same and no one can give me an answer why!

  • Anonymous Jan 26, 2009

    same problem here, it just shuts off sporatically , some days its fine

  • Anonymous Jan 28, 2009

    My scoop also started to have alot of problems and not just mine but all 5 of our scoops they started to turn off by itself then the screen started to go black then the keyboard got frozen couldn't text anymore or dial out cause it just froze and I had to pop out the battery. They said it needs updates or just pop out the battery or well it has humidity damage(come on we live in area where there is 100% humidity "Gulf of Mexico") even in OKC cold outside warm inside well you got some kind of water vapors going on I guess my phone can only be in a World of a CONTROLLED ENVIROMENT WHERE EVER THAT MIGHT BE! Replaced it still having the same issues. HELP somebody has to know something........

  • JDforUVa Feb 07, 2009

    i have the same problem. Plus i noticed when your phones on vibrate the keyboard will occasionaly delay during texts or not even type the letter. When your already strugglin to text on vibrate your phone jsut goes and turns off.....

  • Anonymous Feb 12, 2009

    i had mine for the past year and its just started doing that to my mother and friends scoop cut off to

  • Anonymous Feb 24, 2009

    My phone does the exact same thing. I am beginning to think that this is just a bad phone.

  • Anonymous Mar 12, 2009

    I noticed everything that was mentioned. the sliding it up to hard the delayed text the change of temperture and the random shut down. I have came to the conclusion that the LG Scoop is just a crappy phone. Earlier to day i passed by a heater & it instantly cut off.

  • Anonymous Mar 13, 2009

    I have the same problem with it turning off. One alltel rep says they know its a problem, but customer service denies any problems. So frustrating not to be able to exchange for a better phone! I am on my 3rd replacement scoop.

  • Anonymous Apr 29, 2009

    My husband is having the same problem with his scoop, he has only had it about 6 months, it will be on one minute and the next minute it is off and alltel is not any help when we asked them about it. alltel says they know there is issues with the phone but there is nothing they can do about it

  • Anonymous May 18, 2009

    yeah mine is messed up too. it dosent stay charged for no time. i honestly think there a piece of shi*. it turns off on random times ? i just dont know

  • spider_munke Apr 07, 2010

    my phone will like come on but it will only go to that load screen then black out and go back to the load screen. i've tried taking my battery out and leaving it out over night and it still does the same thing....please i need help!!!!


5 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I think the reason is sliding it up too hard. I've looked at it and done some experiments and i found that sliding it up too hard can damage the LCD screen and it will occasionally shut down without notice. So i'm assuming sliding it too hard is the main reason.

Posted on Feb 01, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

These phones just need to be updated. If the self updater doesnt find any updates go to your provider and have them update it.

Posted on Apr 03, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Im working with mine at the moment, my scoop randomly dies and i found that if you slide the battery down or push around the latch the phone will turn off, i just put some scotch tape at the back end of the battery and it keeps the contact tight

Posted on Sep 16, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem. If you are seriously getting frusterated with it and have a few spare coins in your pocket I have an easy solution! Find yourself a nice concrete slab and throw this Piece O' Sh*t phone off of least you feel a sense of relief for a brief second! haha good luck with a new phone when you decide to get rid of this one...Join the club folks!

Posted on Dec 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have had the same problem. Everytime I take the scoop out of my pocket, it dies. This is the THIRD one ive had since Alltel sucks and wont let me just get another phone. I was told that its battery related and it doesnt take much for it to lose contact and the phone will die. There really isnt a fix to it, just get another phone. It seems to help when you clean the battery contacts every now and then but i still have problems. It even dies when i hold the phone with my shoulder to talk. WTF haha hope this helps =/

Posted on Apr 02, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Forgot LG Scoop security code.

the security code is usually the last 4 digits of your phone number.....unless you changed it at sometime.

Oct 05, 2009 | LG PCMICROSTORE Brand Rumor / Scoop /...

1 Answer

I have a LG scoop from alltel and i want to put my number on a verizon LG model VX8550A, how do i do that?

if youre trying to program your alltel phone number on a verizon phone yet keep your alltel service its not going to work. the phones are locked to the carriers and cannot be unlocked. depending on where your cellphone number is based out of your serivce will most likely turn into verizon anyway. but as far as i know right now you cannot use the verizon phones.
i could be wrong, i live in an area that is going to become AT&T not verizon.

Jun 29, 2009 | Cell Phones

2 Answers

Phone not charging

either your cord is broken, or the charger port in your phone is broken. If it is less than a year old alltel will send it in and if they see that it was not intentional they will send you a new one.

May 05, 2009 | LG ALLTEL AX275 Cellular Phone

1 Answer

My BRAND NEW LG Scoop won't allow incoming calls!

That happened to my mom's phone too
we both have LG scoops/rumors and that are simply ridiuculous and peices of ****.
I'm not even kidding when I say I've been through at least 7 scoops in the past year.

What you can do is take it to an alltel store and they can replace it for you, but I would REALLY recommend getting a new phone.
Unfortunately, I'm stuck with my alltel contract to have an LG scoop for another year and it's horrible. My current phone that I just got about 2 weeks ago already stopped working. Get out while you can.

Jan 21, 2009 | LG VX8300 Cellular Phone

1 Answer

Lg scoop

Simple solution, Alltel belives and enforces digital copyright management, while you can listen to your favorite tones and music, you will NOT be able to use them as ringtones, or use them with any of the features of the phone other then playing the tunes for entertainment. The only way to use files as ringtones is to purchase the files from alltel, or use their realtone jukebox, etc.

Sorry about the news , but welcome to ALLTEL!

Dec 01, 2008 | LG RUMOR Cellular Phone

1 Answer

My LG Scoop's screen turned white and it won't allow me to view my text messages or anything.

you have to go to the alltell store and they will send u a new one and u will have to send them yours and then they will make sure there isnt water or heat damage or something like that and then if there isnt they keep the phone and you keep the new one otherwise you have to pay for a new one or if you have insurance it would help a lot hope i helped!!! it hapened to me to

Sep 18, 2008 | Cell Phones

4 Answers

Unlock DRM on LG Scoop

I ******* hate the alltel scoop i just got one and i used to get my other ringtones from but now the **** doesnt work on it...what a peice of ****.
sorry that i couldnt help!

Mar 28, 2008 | Cameras

1 Answer

LG Scoop picture messages

call alltel customer service from a phone other than the wireless device experiencing the trouble and they will reset the phone and networking and this feature should work fine after then!! the number is 1-800-ALLTEL-1
just choose the Tech support option and listen to the computer talk for a while, then select to speak with a representative

Mar 20, 2008 | Cell Phones

Not finding what you are looking for?
LG VX8300 Cellular Phone Logo

2,571 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

IT Solution
IT Solution

Level 3 Expert

805 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers


Level 3 Expert

102366 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides