Question about Canon Office Equipment & Supplies

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Have a Canon MultiPass MP730. Have no book and am an amateur. Belonged to husband who died last summer. Have had no trouble using until tonight when it began flashing cartridge jammed & found paper caught. Can't even turn it off! Registered in '04 w/serial @UZH 52638

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  • larryquinl Jan 03, 2009

    I will try this solution -- at least know how to unplug cord. However, I don't know how to clean the printer (no instructions) & does he mean the color cartridge (or is there another)? Remember, please, I am a novice but willing to learn!

  • larryquinl Jan 03, 2009

    Hard reset worked! I'm thrilled. Will clean printer, however, as I'm certain it's not been cleaned in a long time. Your help was just what I needed. larryquinl 1/03/09



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Try to disconnect the power cable for the printer. Then hold the power button down for 10 seconds or until it turns off. Try to gently remove the paper or whatever part of it you can and turn the printer back on. Repeat the procedure until the paper's out.

Posted on Jan 03, 2009

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Here is a link to the site:

It should offer some tips. Hope that helps.

Posted on Jan 03, 2009

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Try hard reset .

Unplug the unit from power chord for 30 minutes and plug back the power chord to the unit .
This will reset your unit .

Change the cartridge and clean your printer

Posted on Jan 03, 2009

  • SAM ANDERSON Jan 03, 2009

    Open the front of the printer, with a damp non-shedding cloth give
    a light wipe down looking for dust build up or paper shards. If the
    paper has been appearing with black marks on the back, look inside the
    printer and wipe excess ink away. Make sure to wipe this area again so
    that there is no remaining moisture.

    A clean printer cartridge is
    also a must clean area. Remove each cartridge and gently wipe excess
    ink away. Be sure not to leave any fibrous material around exit ports.
    The paper receiver basket may need to be removed and check underneath
    for dust and paper shards around the legs. A proper printer cleaning
    also means wiping down the basket with a mild detergent.

    If the
    printer has not been used for some time a head cleaning will be needed.
    For a complete printer cleaning in this instance go to the control
    panel and printers. Here the unit will be able to run diagnostic
    programs and get the printer heads up



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Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

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