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Brother mfc-9460cdn jam tray problems - Brother MFC-7440N Laser Printer

Posted by Anonymous on

5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

pineworks
  • 4041 Answers

SOURCE: problem paper jam printer brother no mfc-490cw

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 27, 2010

reyjoshua07
  • 1157 Answers

SOURCE: Brother MFC 8460n paper pickup

Hi tkennedy0720,

Please follow these steps to assure you have made sure there is no jam.

1. Press the cover release lever to open the front cover.
reyjoshua07.gif

2. Take out the drum unit and toner cartridge assembly.
reyjoshua07_0.gif

3. Open the back cover.
reyjoshua07_1.gif

4. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
reyjoshua07_2.gif

5. Using both hands, gently pull the jammed paper out of the fuser unit.
reyjoshua07_3.gif

6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back in the machine.
reyjoshua07_4.gif

8. Close the front cover.

9. Press the cover release lever to open the front cover.
reyjoshua07_5.gif

10. Take out the drum unit and toner cartridge assembly.
reyjoshua07_6.gif

11. Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
reyjoshua07_7.gif

12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
reyjoshua07_8.gif

13. Put the drum unit and toner cartridge assembly back in the machine.
reyjoshua07_9.gif

14. Close the front cover. Pull the paper tray completely out of the machine. Use both hands to slowly pull out the jammed paper.
reyjoshua07_10.gif

15. Press the cover release lever to open the front cover.
reyjoshua07_11.gif

16. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
reyjoshua07_12.gif

17. Put the drum unit and toner cartridge assembly back in the machine.
reyjoshua07_13.gif

18. Close the front cover.

20. Put the paper tray firmly back in the machine.

21. Take out any paper from the ADF (automatic document feeder) that is not jammed. Open the ADF cover. Carefully pull out the jammed document to the left. Check for and remove any small pieces of paper stuck in the machine. A small piece of paper stuck in ADF will cause a document jam.
reyjoshua07_14.gif

22. Close the ADF cover. Press Stop/Exit. If the Document is jammed under the document cover. Take out any paper from the ADF that is not jammed. Lift the document cover. Pull out any jammed documents to the right. Again, carefully check for and remove any small pieces of paper.
reyjoshua07_15.gif

23. Close the document cover. Press Stop/Exit. If the Document is jammed at the output tray. Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right.
reyjoshua07_16.gif

24. Press Stop/Exit. If the Document is jammed in the duplex slot (only for machines which support Duplex printing). Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right.
reyjoshua07_17.gif

25. Press Stop/Exit. Make a Copy to test. Before placing your document(s) in the ADF verify the error message "Document Jam" in no longer displayed on the LCD. If the error message continues to appear on the LCD, please contact Brother Customer Service from "Contact Us". Verify the ADF document support (located on the top of the ADF) is pulled out. Verify the document(s) are between 5.8 to 8.5 in. wide and 5.8 to 14in. long. Make sure the documents are inserted face up in the ADF, top edge first. The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m²) paper and always fan the pages before putting them in the ADF.

Note:
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry. Adjust the paper guides to fit the width of your documents. This ensures the document(s) will feed straight, preventing jams. Make a copy listed below:
For MFC users :
Press Start.
For DCP users :
Press Copy located below the LCD and then press Start.

Hope it helps.

Thank you for using FixYa.

Posted on Jul 06, 2011

Daniel S
  • 4323 Answers

SOURCE: Brothers MFC-9460cdn papaer tray cannot

Hi

Make sure the paper tray is installed properly. Re-install the paper tray. Hope this helps...please post back for further assistance.

Daniel

Posted on Jul 10, 2011

SOURCE: brother mfc 9700 keeps jamming

Hi, maibe it is the cartidge, the pinions not working. Pull out the toner cartridge and replace with another, if you have. If not you must try to rotate the cilinder and see if work.

Posted on Sep 14, 2012

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