Question about Rival 38601 Smart Pot 6-Quart
One of the two lifting hanles has partially broken and can not be used to lift the crock pot. Are handles replaceable and are replacements available?
I had this happen once. I contacted Rival about mine and they exchanged the whole unit. They even sent a box to ship it in prepaid! The whole process took about 3 weeks.
Posted on Jan 03, 2009
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Posted on Jan 02, 2017
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