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Can't get webcam to work with AIM, why?




By sjpritt on Jan 03, 2009

" "
I just bought the Logitech QuckCam Communicate STX and have successfully loaded it onto my PC (XP). I only use AOL's AIM. I can not seem to connect with anyone on AIM.

I have tested the camera on Yahoo and it works so I know the problem can't be the camera. Or is it?

In AIM properties, I have set my Enhanced IM settings correctly like I read online. But it still does not work.

I'm close to packing it up and returning it if I can't figure out what's going on. Can anyone help me out? Troubleshoot? Anything?
When I try to hook up via video and the other person clicks accept, the whole aim site closes. I have tried everything and can't get it fixed. the original problem I had is that when I hooked up with someone else, I could hear them, but they couldn't hear me. I have tried all the settings....HELP

Solution #1

posted on Jan 26, 2009
Not Rated)

yooperbud

Rank: Wiz  Computer Accessories  Expert
Rating: 82%, 2134 votes
Normal 0 Personally I'd use Skype.



AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • Images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud


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