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Cannot print from new CPU to new printer.

We have an old BJC-4400 color bubble jet printer. Recently we purchased a new system that came with HP C3180all in one printer. We cannot print one of our documents on the HP printer - it will only print to the old BJC 4400 printer from our new CPU. We are using Windows XP. The power cord on the old printer is a multi pronged type on both ends. Is this enough info for you to help us?

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  • cappelle3 Jan 28, 2009

    This didn't work. The program that will only print to the bubble jet printer is an old DOS program and I have no idea on how to get into it to edit. The cord to the old printer is rigged for a parallel port connection and the new printer is rigged for a USB port.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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