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Try to download malware fix and it says file not found

My pc has a virus of some kind i try to download the malware virus fix and i get a file not found after every download i cannot open up my explorer but firefox kinda opens i dont know what to do

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  • Gateway Master
  • 5,660 Answers

Download the free version of Malwarebytes Anti-Malware,

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

(Click on the green rectangle with - Download Now - in it )

, to the computer you are using now. Copy to a folder, (My Documents, or Downloads), or straight to a CD disk. (CD-R)

Either way burn it (Copy) to a CD disk.
When finished turn the affected computer on, put the disk in the optical drive. (CD/DVD drive)

Malwarebytes will ask if you wish to install. Yes (OK)
If a Microsoft 'Squawk Box' comes up ignore it, click on Run.
(I can explain that last sentence if you wish)

Click on Full Scan.

WHEN using Malwarebytes DO NOT click on ANYTHING!
You will just slow Malwarebytes down.

[You will be tempted. The malware may pop so many pop-ups that you cannot see the Malwarebytes screen, and wonder if it is working.

It is.

You may see Microsoft 'shields', and fake ones that look very close.
Do not click on anything you will just slow Malwarebytes down.
(Unless it states it needs to update <- then click ]

Average run time is 42 minutes. Depends on how large the harddrive is, and how much stuff is on it.

When Malwarebytes is done, you are Not finished.

Windows has System Restore. Nice feature, but it also restores VIRUSES.

Turn System Restore off. Run Malwarebytes one more time. Turn System Restore back on. Create a Restore Point.

Tell me what Operating System you are using, and I'll guide you with the System Restore thing.
(Windows XP and Windows 7 are two examples of an O/S)

Post back in a Comment.

Regards,
joecoolvette

(I have kicked the cr@p out of malware for years using Malwarebytes. Everyone has their little favorite. Malwarebytes has done what no other anti-virus can, over the years.

Did I also mention it is FREE?
Also use the free CCleaner, a registry cleaner.

http://www.piriform.com/ccleaner/download

Click on -> FileHippo.com
Upper right corner - click on the blue - Download Latest Version.
(3.82MB)

Posted on Oct 26, 2012

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  • Master
  • 2,878 Answers

Use MS Security Essentials if you don't have an AntiVirus.

Posted on Oct 26, 2012

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