Question about Gateway Computers & Internet
My pc has a virus of some kind i try to download the malware virus fix and i get a file not found after every download i cannot open up my explorer but firefox kinda opens i dont know what to do
Download the free version of Malwarebytes Anti-Malware,
(Click on the green rectangle with - Download Now - in it )
, to the computer you are using now. Copy to a folder, (My Documents, or Downloads), or straight to a CD disk. (CD-R)
Either way burn it (Copy) to a CD disk.
When finished turn the affected computer on, put the disk in the optical drive. (CD/DVD drive)
Malwarebytes will ask if you wish to install. Yes (OK)
If a Microsoft 'Squawk Box' comes up ignore it, click on Run.
(I can explain that last sentence if you wish)
Click on Full Scan.
WHEN using Malwarebytes DO NOT click on ANYTHING!
You will just slow Malwarebytes down.
[You will be tempted. The malware may pop so many pop-ups that you cannot see the Malwarebytes screen, and wonder if it is working.
You may see Microsoft 'shields', and fake ones that look very close.
Do not click on anything you will just slow Malwarebytes down.
(Unless it states it needs to update <- then click ]
Average run time is 42 minutes. Depends on how large the harddrive is, and how much stuff is on it.
When Malwarebytes is done, you are Not finished.
Windows has System Restore. Nice feature, but it also restores VIRUSES.
Turn System Restore off. Run Malwarebytes one more time. Turn System Restore back on. Create a Restore Point.
Tell me what Operating System you are using, and I'll guide you with the System Restore thing.
(Windows XP and Windows 7 are two examples of an O/S)
Post back in a Comment.
(I have kicked the cr@p out of malware for years using Malwarebytes. Everyone has their little favorite. Malwarebytes has done what no other anti-virus can, over the years.
Did I also mention it is FREE?
Also use the free CCleaner, a registry cleaner.
Click on -> FileHippo.com
Upper right corner - click on the blue - Download Latest Version.
Posted on Oct 26, 2012
Use MS Security Essentials if you don't have an AntiVirus.
Posted on Oct 26, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Try tapping either F5 or F8 (can never remember which) as soon as anything shows on the screen on boot. One of these will bring up a short menu with your available choices for boot.
Posted on Nov 02, 2008
If you are running Windows XP, Hit Ctrl + Alt + Del to bring up Windows Task Manager, click on the Processes tab, if you scroll through the processes you will see firefox.exe Select the firefox.exe process and click the End Process button.
Posted on Jan 24, 2009
There are a number of choices to get it working so let's try one at a time:
Click start>run>type cmd to get to DOS prompt>then type ping 127.0.0.1. You should see some packets being sent and packets being received. This is to test that your network card is working. If you do not get any packets received then your network card is bad. If you do get packets received then let me know there are still a couple of options.
Posted on Mar 19, 2009
First off have you tried doing a system restore? That is the first thing I would try. If your unable to restore. I would back up any valuable data and reinstall windows with either a copy of windows or if there is a recovery partition on the hard drive. If you need further assistance please let me know.
Posted on Nov 23, 2010
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