Question about RCA M4208 MP3 Player

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My opal 4208 rd won't play audible files

I have updated the firmware, the device is activated with audible, I am using format 4, I have tried loading the files with easyrip, widows media player ver 10 and audible manager. I have tried both MTP and MSC settings. I spent almost 2 hours on the phone with audible tech support with no progress. When the book is selected to play the error message reads :please update song license at pc". Help!!!!

Posted by on

  • shaloam77 Feb 02, 2009

    I have been trying to play audible books and I can't get past the update song license....HELP

  • jamismom Mar 23, 2009

    I have been downloading library books in .wma format and am now getting the same error message on a new book. Did anyone find a fix for this?

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  • 159 Answers

Some players need license to play. One way if you can use a program such as nero, super sound recorder, media coder to name a few and record the songs again and then just copy and paste the song into the player. There are alot of free programs that do that. you can email and I will send you a list of free programs that do that. mrbruc3l33@yahoo.com

Posted on Jan 08, 2009

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

Tip

My Opal does not start. How do I reset my Opal?


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and does not complete initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Note: The procedure above must be used when the Opal is not starting at all. When instead the opal is starting, but it is not recognised by the computer, procedure will be different. In that case test the player on a different computer. Test different USB cable.Restart computer and Opal. Reset computer by disconnecting power cord, and eventually removing battery for five minutes. Try using System Restore to restore the computer to a date before having the problem. Reinstall Windows Media Player. Check System and USB hardware settings and driver on computer..

on Mar 31, 2010 | RCA OPAL M4001 MP3 Player

2 Answers

RCA Opal 8 gb mp3 player stuck in initializing mode


I had this problem. I had to really try several different things to get the software to recognize the mp3 player. RCA does have download software that will format your MP3 player and put the firmware on the player. It would be better to get the firmware on without formatting if you have files already on it. Just be sure that you get the screen that shows it is connected to USB.

Jan 21, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

Opal 4208 wont play video files


This device will only play SMV files. You will need to download two free programs Any Video Converter. http://www.any-video-converter.com/products/for_video_free/ And the other is http://www.soft29.com/freeware/smv_converter.htm SMV converter.
Instally both programs. I use any video converter and changed it to mpeg. After the file is in mpeg then I use SMV converter. I do cutom use the largest screen format and highest on everything so its full screen. And the quailty is a heck of lot better the the easy rip free program. Give it a try and let me know if that works for you.


Jan 20, 2009 | RCA M4208 MP3 Player

1 Answer

Rca Opal 4208 Blank screen


If stuck on initilizing then firmware went bad.
You need to go to RCA website download the latest firmware.
After you download the firmware.
plug in mp3 player to your usb device of pc.
After its plugged in install the firmware.
While its installing windows should find the palyer.
Leave it plugged in for about 1 hour to give the battery time to charge a little.

Jan 14, 2009 | RCA OPAL M4001 MP3 Player

7 Answers

How do I reset my RCA Opal 8GB mp3?


Not sure what to do about the "not turning on" part, but I have a solution to my problem which was the same as a few other people.

I called 800-878-5779 option #5 (which is their customer service phone number that apparently doesn't appear in any of the materials that were in my package, or in any convenient place on their website).

I have a M4208RD-B which was stuck on "initilizing" and not being recognized by my computer.
According to the customer service folks, I needed a firmware update which seems only to be available through a magical email that they sent to me. The email also contains instructions on how to upload the firmware through a series of timed button pushes.


Here are the instructions included in my email:

M42- Initializing problem or not powering on:
Download firmware upgrade included in this email
Hold play/pause button for 15 seconds
Hold menu button for 10 seconds
Attach M4204 via USB cable while holding play/pause button
This should start the firmware upgrade
Possible an error message of “cant write to disk” will pop up
Firmware upgrade will end with error do not close
Go to My Computer find the drive that holds the MP3 player
Right click scroll down to format, format the player
Run firmware upgrade again

The firmware that they sent me in the email was v 1.7.2.0, which is not listed under the Opal 4208 on the website. It is under the 4204 player on the website.
As you can see in the above email that they sent to me, I got the firmware update for the 4204. I would think that the update on the website is the same as the one that they sent me in the email, but I'm not 100% sure. To be 100% you could just call the 800 number and get your own email.

Hope this helps.

Nov 26, 2008 | RCA M4208 MP3 Player

1 Answer

Its actually an rca opal M4008


myspacepepe this just worked for me. Try downloading the firmware here:


http://www.fixya.com/support/t322643-rca_opal_m4008a


Then read this solution another user posted. Hopefully this helps you. I had the same issue.




I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Jun 03, 2008 | RCA OPAL M4001 MP3 Player

3 Answers

RCA Opal M4002A Won't let me access playlist without shutting down


You need to re-image your firmware--it sounds like something is corrupted there. I have seen this behavior on other mp3 devices in the past; sometimes it requires special techniques to reset the device. Let's hope this isn't the case with your Opal--RCA was rude enough not to provide a handy reset procedure.

If you are daring you can try to replace the firmware files directly on your Opal using your son's files. You need to enable viewing of hidden files to do this: Tools-->Folder Options...-->View-->Show Hidden Files and Folders. Also uncheck "Hide protected operating system files (Recommended)" and say "Yes" to the dialog that pops up. You can change these back later. For MacOS X, open Terminal, then type "defaults write com.apple.finder AppleShowAllFiles TRUE", push Enter, Option-click (and hold) the Finder icon, then choose Relaunch.

Now, simply copy your Opal's files over to a local directory on your hard drive (this is a backup so you can't make things worse), and then copy your son's Opal files onto your Opal. The files should be as follows:
autorun.inf
playqueue.dat
pmp_usb.ini
RAMLIST.DAT
SETSTOR.DAT
STDBDATA.DAT
STDBDATA.IDX
STDBSTR.DAT
STDBSTR.IDX

All of these files should be placed in the root of the drive--in the folder on the Opal that also shows folders like "Audible", "FMRecord", "Music", "Pictures", etc. After the transfer, stop and unplug your Opal. Try to turn it on and see what happens. If it looks OK, try to hook up to it with Windows Media Player. If you are still having trouble, use the firmware from the RCA website--even if it is the same version. Failing that, you may need to have the device serviced or replaced.

Good Luck!

Mar 26, 2008 | RCA OPAL M4001 MP3 Player

2 Answers

When I turn on my mp3 player it says 4MB needed for profiling.


it probably means 4mb to show the screen so delete somthing off it and try

Jan 05, 2008 | RCA OPAL M4001 MP3 Player

17 Answers

RCA Opal M4008A


I had this problem.  Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours.  Then I made sure it was powered off.  I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's.  I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL.  I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL.  I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited.  Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO!  You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware. 
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there.  Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached.  After drag and dropping files into the OPAL, I power down the MAC.  After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu.  It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device.  But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time,  you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 29, 2007 | RCA OPAL M4001 MP3 Player

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