Question about HP Officejet 5610 All-In-One InkJet Printer

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Need help...printer will not scan

It says refer to documentation to troubleshoot

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  • HPC8180 Jan 03, 2009

    I have the same problem with my HPC8180. I can't scan to the computer, but allows other scanning options.
    Also, HP Solution Center will not open.

  • bfadair Mar 22, 2009

    cannot scan to computer, can scan to to memory device connected to network via ethernet

  • bfadair Mar 22, 2009

    cannot scan either

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6 Suggested Answers

  • 1 Answer

SOURCE: Printer Won't Scan

I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

Posted on Nov 25, 2008

  • 1 Answer

SOURCE: HP Photosmart 3210 Printer will not scan any

I had the same problem and this is what I did to fix it.

Go to control panel
choose printers
look to left and find scanners and cameras
click scanner
a pop up should direct you to scanning options and will lead your scanner to scan the item


hope this helps

Posted on May 11, 2009

  • 5 Answers

SOURCE: When trying to scan to my HP J4580 Officejet J4580

this means the printer has not been configured to the computer,,
1st check the connection of the printer and the computer,,
then check if all the software like the basic print and scan drivers, hp solution center and the hp imaging device function had been installed or not,,
if all the above things had been checked then
open hp solution center,,
click settings,,
go to scan settings,,
select scan to set up.....,,
you will get two columns there,,
the left will be for the solution center and the right one will be for the printer,,
you will see two arrows in between the columns,,
populate the entries on the printer that is on the right column using the arrowes,,
once done click update device,,
then close the olution center and restart the printer,,
then check it will work................

Posted on Feb 16, 2010

puertobori
  • 7725 Answers

SOURCE: My printer won't scan to my computer. I get a

try Using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)

Posted on Oct 28, 2010

Testimonial: "Thank you! Very easy to fix with some expert guidance."

puertobori
  • 7725 Answers

SOURCE: i want to scan a document on HP officejet J4680

try Using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)

Posted on Oct 29, 2010

Testimonial: "found link last night. it worked perfectly and fixed problem. Thanks."

  • 1 Answer

SOURCE: How to scan using a hp officejet 6500?

This outrageous. I buy a new HP Officejet 6500. It wiull not scan and I am asked to pay 20.00 to find out why.
Reggie Spencer

Posted on Nov 10, 2010

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I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

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