Question about Lifetime Acer Aspire 5738PG Replacement Laptop Power AC Adapter / Charger (91812042661)

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2 ac adaptors have stopped working on acer laptop

Acer aspire laptop. The ac adaptor stopped working (no led on the ac adaptor or laptop). Replaced it with a new one, that lasted about 15 mins. What should I be looking at?

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Take the battery out. Unplug the charger from the computer. Press the On button for 30 seconds. Then plug the charger in. If it works, then put the battery back in and you're in business again.

If it still can't work, perhaps the charger you bought is a dead one, just contact the seller to get a replacement one after all you have used it for about a few minutes. If you don't believe in that seller, just contact them for the refund and go to other vendor for a new adapter. I recommend the following one for you:

Posted on Oct 26, 2012

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  • Rodney Blair
    Rodney Blair Oct 26, 2012

    Hi Thanks for your reply. No that did not work. Unfortunately it happened on holidays and its a bit too far to go back. Did try the new adaptor in the shop and then it worked for about 15 - 30 min in the hotel.

  • Michael Kennedy Oct 26, 2012

    Have you followed up the above methods I have come up with? If not please have a try. While I think you had better contact the seller to exchange a new charger. Most of charger happen to be defective.

  • Rodney Blair
    Rodney Blair Oct 26, 2012

    I tried pressing the power butoon (30 secs +) for both the new and old adaptors. No luck. Its just too far (Aus to Indonesia) to return the adaptor. Used a multi meter on the plug - no voltage.

  • Michael Kennedy Oct 26, 2012

    Obviously, the charger you bought recently is broken so just replace a new one. You can purchase it from online store that I have recommended in the above or

  • Michael Kennedy Oct 26, 2012

    Please tell me your laptop model or the part number and specification of your laptop charger.I will help you search the correct charger.

  • Rodney Blair
    Rodney Blair Oct 26, 2012

    Looked at the site suggested. They dont post to Aus. Can get an adaptor locally for a few more dollars, but I think there must be a problem with the laptop (or battery) to cause two adaptors to die.

  • Rodney Blair
    Rodney Blair Oct 26, 2012

    Additionally. When I plugged the new adaptor in to charge the battery, it lasted for about 15-30 min and bumped the charge up from 21% to 31%. Have not used the laptop since the problem and the battery is now totally flat, will not fire up the laptop.I guess I'll need a new adaptor and battery, but a little hesitant to buy both without knowing that this will rectify the problem.

  • Michael Kennedy Oct 26, 2012

    You may buy the adapter and verify the real issue. After all the charger is much cheaper than battery.



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If the orange battery light is on when the notebook is off, that indicates the battery is charging. According to Acer's user manual the light should change to green when the battery is fully charged.

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