Question about HP LaserJet 3015 All-In-One Printer

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Hp laserjet 3015 paperjam

I'm getting a paper jam error when the paper is almost out of the output area. If I help it and pull it out as it is coming out, it doesn't jam.

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  • 30 Answers

Plz see if the corner of the paper will be folded or it has been folded earlier and now it is straight then also that paper will be jammed. So use new unfoiled paper.
While inserting it see it is straight in the tray.

Posted on Oct 26, 2012

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Posted on Jan 02, 2017

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  • 52 Answers

SOURCE: My HP Color Laserjet 3600n had a paper jam. The

Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.

on your sensor tests:

0 = off
1 = on

A = TOP OF PAGE SENSOR
B = PAPER LOOP SENSOR
C = N/A
D = FUSER PAPER SENSOR
E = DELIVERY-TRAY PAPER-FULL SENSOR
F = FUSER PRESSURE-RELEASE SENSOR
G = MEDIA SENSOR
H = N/A
I = MP TRAY SENSOR
J = CASSETTE SENSOR
K = DOOR OPEN DETECTION SWITCH
L = DEVELOPING ESTRANGEMENT SENSOR - CLR
M = DEVELOPING ESTRANGEMENT SENSOR - BLK
N = MP TRAY MEDIA POSITION SENSOR


A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.

G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.

hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.

Posted on May 10, 2010

FixinFax
  • 3085 Answers

SOURCE: HP 3015 Laserjet paper jam error message

The paper is probably jammed between the fuser and the rear cover if you can't see it.

Posted on Aug 18, 2009

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I've got a paperjam HP Deskjet 3050A--no instructions on how to fix. Please help! I have an impending deadline!


check paper loading area and printing area is there any paper jammed? remove any viable objects, If printer in warranty surrender to HP. check paper path sensor...

Jan 30, 2012 | HP Office Equipment & Supplies

1 Answer

LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

1 Answer

I DONT KNOW WHAT HAPPEN MY PRINTER THE MODEK IS HP LASERJET 3015, THE ERROR MESSAGE WAS, PRINTER JAM CLEAR PAPAER PATH, PLEASE HELP ME TO FIX MY PROBLEM HOW TO SOLVE IT


The laserjet 3015 has a weird issue with the logic board. The paper jam is caused by some sensor issues with the logic board. Some issues may not be fixable. The 2009 series of this printer should be under warranty from HP to get a proper board. On the converse, you could try thicker paper; and set your paper thickness on the printer. If you can open the top cover and then close it; it will reset the sensor.

Jan 29, 2011 | Computers & Internet

4 Answers

My printer says there is a jam in the output bin but there is no visable jam. HP color laserjet 2600n


Hi,
Just try the steps
Jam in output bin - fuser area Error messageJam in output binalternates withOpen door and clear jam DescriptionA paper jam has occurred in the output bin near the fuser area. Action
  1. Clear the jam.
  2. Press the c00381085.jpg (SELECT) button on the control panel.
Jam in output bin - duplex area Error messageJam in output binalternates withOpen door and clear jam DescriptionPaper jam in duplex reversing area Action
  1. Clear the jam.
  2. Press the c00381085.jpg (SELECT) button on the control panel.Please Rate my response!!!Thanks, SF

Jan 28, 2010 | HP Color LaserJet 2600n Printer

1 Answer

Getting the error on my HP 4345mfp - TOP OUTPUT BIN, PAPER LATE JAM. 5017-Oct-2009 02:02 PM18209913.09.0048.081.2TOP OUTPUT BIN, PAPER LATE JAM 4917-Oct-2009 02:00 PM18209613.09.0048.081.2TOP OUTPUT BIN,...


my experience says jamming in duplex area using card stock. this may occur if default is duplexing. set default to single side and / or try same job using plain a4 80gm2

Oct 20, 2009 | HP LaserJet M4345 MultiFunction Printer

1 Answer

My HP laserjet 3015 doesnt print and gives "Device Error" message


IF its under warranty get it back where ya bought it
if it isnt it cost more to repair than a new printer...sorry to say time for a new printer

Aug 27, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

I am also getting the "printer jam clear paper path" message


Check paper sensors in the paper path may one of them the shutter is stack.Ensure that the are free and in position.

Aug 22, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

HP 3015 Laserjet paper jam error message


The paper is probably jammed between the fuser and the rear cover if you can't see it.

Aug 18, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

Paper Jam errror


Hi,

Jam in output bin - duplex area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
Paper jam in duplex reversing area
Action
  1. Clear the jam.
  2. Press the (SELECT) button on the control panel.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.
Jam in output bin - fuser area
Error message
Jam in output bin
alternates with
Open door and clear jam
Description
A paper jam has occurred in the output bin near the fuser area.
Action
  1. Clear the jam.
  2. Press the (SELECT) button on the control panel.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.

Goodluck..

May 14, 2008 | HP Color LaserJet 2600n Printer

2 Answers

Paperjams


Sounds like the pick up rollers are worn or dirty.
You can try to clean them with alcohol.
When you pull the tray out the rollers
should be towards the front of the printer.

Nov 21, 2007 | HP Color Laserjet 3550 Printer

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