Question about Maytag MAH9700AWM Neptune Front Load Washer

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Code e3 appears on my maytag mah9700awm - Maytag MAH9700AWM Neptune Front Load Washer

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  • leo suarez Oct 27, 2012

    thank ya it was the motor, just got fixx!!! thank ya, FixYa...hahah

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Posted on Jan 02, 2017

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SOURCE: ERROR CODE E3

Here is what it says in Maytag's Technical Info Guide: Machine control is
attempting to drive the
motor but is not seeing any
tach response. Visual
check shows motor is not
moving. (Locked, Hall
Sensor fault)

Here is the web site for the guide:
http://www.servicematters.com/maytag_library/docs/16026736.pdf

Try this: take off the back panel and check the motor connections. Unplug them and look for any corrsion.
Hope this helps.

Posted on Jun 16, 2008

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Krazytech
  • 725 Answers

SOURCE: Maytage Neptune E3 code - Model MAH8700AWW - machine won't finish cycle

“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

Posted on Sep 23, 2009

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1 Answer

No lights on control board, door locked, MAH9700


Unfortunately the control board is dead and will need to be replaced. Here is the board to order if you decide to order it.
The E2 error code was for a stuck button and it would require the control board to be replaced also.

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1 Answer

Why is it that during a wash cycle the code symbol: e3 apears on my maytag model #mah9700awm


I found a description of your problem on FixYa site at http://www.fixya.com/support/t9237240-e3_error_maytag_washer. It would appear that the error is related to the functioning of the hall sensor / harness. There are three solutions there that go through fairly detailed descriptions with links to further diagnose your problem.

Oct 25, 2012 | Maytag MAH9700AWM Neptune Front Load...

1 Answer

E3 and be error on maytag washer


E3 error code is indicating that the motor should be running but the hall sensor for the motor is not sensing the turning of the motor.

If the error code comes up all the time as soon as you press the power on button, then it means your control board is bad and reading incorrectly. If it only happens during a cycle, then you need a new motor unfortunately.

Note - You could disconnect the power supply for few minutes, say 15 minutes and see if that resets the control board and solve the problem unless follow what was mentioned above.

For replacement instructions you can download this repair manual for your front load and follow the steps given in the manual and here the search parts.

Hope helps.


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1 Answer

Have a code its NF what does that mean?


NF stand for no fill, check your water supply.

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1 Answer

We just installed the MAH9700AWM Maytag Neptune and got an error code OE? We cancelled cycle, etc still getting issue.


The "OE" error code means the control detected the water level in the machine is above the overflow level. According to your description the first failure suspect is the water valve possibly stuck. Perform the troubleshooting as described in the tech sheets.

Here are the break down diagrams for the Maytag Neptune washer Model MAH8700AWW

Feb 25, 2010 | Maytag MAH9700AWM Neptune Front Load...

1 Answer

Maytage Neptune E3 code - Model MAH8700AWW - machine won't finish cycle


“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

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1 Answer

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Apr 18, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Mah9700awm


e3 code as per the service manual states;


Machine control
is attempting to
drive the motor
but is not seeing
any tach
response. Visual
check shows
motor is not
moving. (Locked,
Hall Sensor fault


a locked hall sensor generally requires replacing the sensor, however on the p[art breakdown for this unit it is listed as part of the motor assy and even that is not clear enough to give you a definitive answer, it lists for over $200 so im not even comfortable telling you " just replace the motor without first running though moore diagnostic tests first.although placement of the tech document is also unclear to me, there is one located within the machine , usually taped to inside wall( for tech to read and daig), pretty descriptive as to how to test certain components.oretty hard ti walk you through step-by-step on this forum.sorry cant be of more help then this

Nov 25, 2008 | Maytag Neptune MAH5500B Front Load Washer

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