Question about Logitech Quickcam Chat Webcam

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My webcam e3560 does not work period...

I have installed the software as per instructions but it does not work... I am using yahoo messenger 9...

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Skype you have to go to tools and then click on options and select audio settings and make sure your audio card is selected for both the mike and speakers. Then go to Video Setting and if a black box is there wait for the camera to show. If it does, then at the bottom and save. Should work okay then. Hope this helps. Bud

Posted on Jan 09, 2009

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Hi i have a logitech quickcam 500 when i connect to yahoo messenger ican see people im calling but they get a still picture of me and the thumbnail picture of me on my screen turns white thank...


Make sure the webcam functions in the logitech Toolbar using the Video setting in the Quickcam menu
Check you have at least version 9 of the Microsoft DirectX program installed
Check your settings out
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

Jul 25, 2010 | Logitech QuickCam Connect Webcam

1 Answer

I have windows seven and my webcam works but will not connect on yahoo messenger. Please help.


  1. Download and install this latest version of Yahoo! Messenger 10.
  2. Verify that your computer has the latest versions of:
  3. Uninstall and re-install the software for your webcam. Go to How do I re-install my webcam? for instructions on how to re-install your webcam software.
  4. Check your webcam’s compatibility with Yahoo! Messenger. Go to How to Test Your Webcam for Compatibility with Yahoo! Messenger and follow the steps provided in the article.
  5. Use the Video and Voice Setup assistant to test your webcam, here’s how:
    1. Click the Yahoo! Messenger Help menu and select Set up Video and Voice.
    2. Go through the three step process to test your microphone, speakers, and webcam..

May 30, 2010 | Computers & Internet

1 Answer

How to use it for yahoo messenger


Video chat can only be used if both parties have Yahoo Messenger 10 or above
Normal webcam invites can be made > Actions > More Actions > Invite to view my webcam

Check your setup

Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel. Do not proceed if the camera fails to work here

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

May 06, 2010 | Labtec 961307-0914 Webcam

1 Answer

Sony Vaio inbuilt webcam is not working with yahoo Messenger


Webcam for vaio computer will not work with a thrid party messenger like yahoo if it is being used by another third party application.

  1. uninstall any third party applications/messenger
  2. reinstall the camera driver and software from esupport.sony.com
  3. try to use the built in camera first by uisng its own software
  4. if it will work, download and install your yahoo messenger and try to use the camera with it

Mar 14, 2010 | Logitech 961462-0403 Webcam

2 Answers

Why does my web cam show a green window instead of showing me


Sounds like its looking at a video card and not the webcam software
Make sure your webcam is correctly shown as the Camera Source in whatever program you are chatting in

Yahoo Messenger as below

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger.
COMPATIBILITY WITH YAHOO MESSENGER
Use Internet Explorer to visit this page to check compatibility and automatically download the latest webcam control

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

Nov 23, 2009 | Ezonics EZCam Webcam

2 Answers

In Yahoo Messenger I cant use my webcam


Hi,
first you properly install the Web Cam Software, then you open the Yahoo messenger and again access the web cam. I hope it will work fine. sometimes yahoo messenger not access to Web Cam, that time yahoo messanger not working properly.

thanks

Aug 14, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Server busy, close the window and try again later


Yahoo software is not noted for its generosity regarding webcams
You need to track what is happening during transmission. From the webcam frame menu click 'webcam' click 'statistics' from here you can see your frames per second. Do a few tests while broadcasting adjusting the slider (click 'file' click 'preferences') to improve quality ( at the expense of speed). If the fps drops to 0.0 your picture will be frozen.
You can also adjust your camera settings from here
Depending on your resources - internet speed - memory etc, will dictate the fps. The object of the exercise is to achieve maximum quality with a reasonable fps. Personally, I found the fps very erratic and about 0.0 to 3.0 with later mods the highest I could achieve was a modest 0.0 to 6.0 you may do better.
carry out the Yahoo mod to the registry
http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/mstacamfix.html
Download the microsoft software
http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/mstatestcamie.html
The webcam should now be controlled by VFM ( seen at the bottom of the statistics window)
Finally do your tests again, I transmit my image as 'small' ( 'webcam' > 'image size' ) and the contacts use 'Zoom' > '200%' to restore. this is to preserve what little resources I have.

Aug 09, 2009 | Labtec 961307-0914 Webcam

2 Answers

Your instruction for Messanger 9 did not work


Download the manufacturer's software ( by using the CD or from their website )
Once your webcam is working on your computer,you can configure it to Yahoo Messenger.
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, unless the software has a feature for this.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start.

DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your selections ( who you will allow to view you) > Apply > OK
..............................................................................................................

If you complete the above and still have problems - check to see if your cam is compatible with Yahoo

YAHOO SPECIFICATION
To find out what the requirements are for messenger webcams, check out the following.
http://help.yahoo.com/l/uk/yahoo/messenger/messenger9/webcam/mstacamreq.html;_ylt=AghoQIvxhmhcugo.AOaNKaokPCV4 Any problems - click on my avatar and message me

Jul 20, 2009 | HP KQ246AA Deluxe Webcam

1 Answer

I have a logitech quickcam e3560 and it does not work...how can I fix this problem..


Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 03, 2009 | Logitech Quickcam Chat Webcam

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