Question about Logitech Quickcam Chat Webcam

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I have a logitech quickcam e3560 and it does not work...how can I fix this problem..

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  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    can you clarify the problem you dont see nothing or it's an other problem?

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 16, 2009

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1 Answer

What is the advanced settings on my cam supposed to be?


The Logitech QuickCam is a webcam for Windows-based notebooks and laptop computers. The device also works on desktop computers, but contains the mounting hardware for portable computers. The webcam includes a USB connection, utility application and the device driver so your notebook's operating system can recognize the device. Like other webcams, you need to focus your Logitech QuickCam so individuals viewing you on the Internet or through other means can see you clearly. Open the Logitech QuickCam utility program by clicking on the program's icon on your computer's desktop or by clicking "Start," "All Programs," "Logitech," " Logitech QuickCam." Click on the chat client or website you are using the Logitech QuickCam on if you are not using the Logitech QuickCam utility. Turn the webcam's focusing ring on the front of the camera to the left or right slowly to focus the camera. You will see your image in the Logitech QuickCam preview window on your notebook's screen. Rotate the webcam's head, if needed, to center your image in the preview window. Hope this helps.

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2 Answers

Help please!


Hi

Yes you can. Logitech has the software on their downloads section. Here is the link to the page. http://www.logitech.com/index.cfm/support_downloads/&cl=us,en

If you need further assistance, let me know.
Thanks,
Ekse

Aug 13, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

Camera doesn't come on when I try to activate installation.


sotware for cameras dont work for apple unless in UVC mode means plug and play. here is a list of cameras compatiable to apple computers.

amera Name P/N QuickCam E3500/E3560 860-000095 QuickCam Ultra Vision SE 860-000023 QuickCam Ultra Vision 861238 QuickCam Orbit/Sphere MP 861305 QuickCam Fusion 861304 QuickCam Pro 5000 861306 QuickCam Pro 9000 861464 QuickCam Pro for Notebooks 860-000026 QuickCam for Notebooks Pro 861303 QuickCam Communicate MP (S5500) 860-000106 QuickCam Communicate Deluxe (S7500) 860-000107 QuickCam Communicate Deluxe 861235 QuickCam Deluxe for Notebooks 860-000009 QuickCam Vision Pro for Mac 860-000143
QuickCam Orbit AF 860-000063

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I want to install my logitech quickcam e3560


just insert the cd driver to the computer or the driver file and follow the procedures and instructions. after finishing the installation it should be ready for use.

thank you for using fixya
CHARCOIS

Jan 22, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

My webcam e3560 does not work period...


Skype you have to go to tools and then click on options and select audio settings and make sure your audio card is selected for both the mike and speakers. Then go to Video Setting and if a black box is there wait for the camera to show. If it does, then at the bottom and save. Should work okay then. Hope this helps. Bud

Jan 03, 2009 | Logitech Quickcam Chat Webcam

1 Answer

E3560


Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Dec 25, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Echo problems


If your using a laptop and it has a built in microphone, it could be affected by the external microphone in the camera.
if this is the case,
Normal 0 Because you have the built in mike, in the laptop and the one in the camera working at the same time you will get distortion and feedback.
Go to Control Panel and Click on Device Manager. Then go down to Imaging Devices and click on the + and right click and then click on DISABLE. Then click OK
Or you could disable the Laptop Microphone but its more complicated to achieve.
Hope this helps. Bud

Dec 15, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

Logitech quickcam


I had this problem on my laptop when I first got my quickcam. Go to the quickcam menu (should be a slim vertical bar). Click on the "gears" and then the microphone. At the top, it should offer a choice of microphones (maybe it says "quickcam" or "logitech" and "realtek"). You need to choose the "logitech" or "quickcam" option.

This fixed it for me, but it often switches back to the other one, so I frequently have to do this again...and sometimes restart everything once I do it.

Hope that works for you.
-Danimalist

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