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Printer not printing

I bought a new HP98 black cartridge and installed it, according to the instructions, but the printer is not printing. It's a Dell computer, only a few months old and an HP printer about two years old.

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  • fjsevans Jan 04, 2009

    There are things that I can't do on the computer because I'm not familiar enough with it. I will have a friend help me as soon as possible. Thank you very much for trying to help me.

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Assuming that your printer is hooked up properly and ready to print, then the problem could lie with the ink cartridge. You could try holding the printhead of the cartridge over the steam of your jug (using tongs), dab on some tissues and see if you can see ink on the tissue.This could clear the printhead and get you printing again

Posted on Jan 03, 2009

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My Dad bought new ink cartridges ( black and color) and installed them in the printer and it is not registering that they are installed. What are some things I should check for and how can I fix this????


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    Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.

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    Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.

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    Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.


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    2. Open the front cover.

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    1. Press the tabs on the cartridge lids, then lift the lids.

    1. Remove the old ink cartridges.

    1. Store the cartridges in an air-tight container or dispose of them properly.

    2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.


    NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time.
    1. Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier.

    1. Snap each lid closed.

    1. Close the front cover. The front cover must be closed to start a print job.

    1. Open the Dell Printer Solution Center by clicking Start® Programs or All Programs® Dell Printers® Dell Photo Printer 720® Dell Printer Solution Center.

    2. Click the Maintenance tab.

    3. Click Install a new print cartridge.

    4. Click Next.

    5. Select the type of cartridge you installed.

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    document.tlSearch.tx.value=unescape("") s.gif s.gif
    HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
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    5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
    6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
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    8. Firmly close the front door. c00315326.gif
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