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I put a new black cartridge in, according to directions, I thought, but it is not printing.

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Well things to check

-make sure the tape is removed from the cartridge
-clean the cartridge contacts on the cartridge and on the cartridge carrier
-reinsert the cartridges

Whats the model of your Hp printer? Also what is the cartridge you have installed.

Thanks, please report back as this is just a start.

Posted on Jan 02, 2009

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