My dvd player on this product works perfectly, it's the vcr i'm having trouble with. when i put in a tape the unit shuts off. then when i turn it back on, it automatically ejects the tape. even if i put the tape in and hit play quickly or put a tape in that should auto play the unit still shuts off and ejects tape. sometimes when the tape is ejected the actual tape inside the cartridge gets stuck inside the unit on something and i have to wiggle my hand through and release it. this leaves places on the vhs tape that when it is played on a working vcr it is static and messed up sound. help?!?!?!?!?!?
Zv427m9a 2 yrs old. Upon opening the case to get at the stuck tape I noticed brown liquid (from heat) over the bare jumper wires behind the heads. This unit has a direct drive capstan motor with a good belt to the take up and supply hubs. The load motor is fine as are the heads. In this case I believe a cold solder joint or overheated component on the under side of the circuit board is the culprit as the power supply is ok. It is probably not worth bringing to a repair shop for more than a $50.00 repair.
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Assuming there is not a forgotten tape stuck in the VCR side, the mode selection logic has gotten all confused. On the VCR side, a tape is grabbed and loaded to be played. There probably is an EJECT button that is enabled for later use. The DVD side is disabled so no buttons work. On the DVD side, the open/close button is enabled (if no VCR-side problem is detected), allowing you to place a DVD in the tray and close it to play. The VCR side is disabled so no buttons work. That's the theory. From your description a sensor on the VCR side may have failed or been damaged, causing the player to keep reverting to VCR and preventing use of the DVD side.
It sounds as though it's jammed. If you're mechanically inclined you can unplug the unit, take the cover off, and manually eject it. Just look for the motor that drives the load basket and manually spin the shaft. The guide-posts should retract towards the tape and the basket will then lift and eject. Just be aware that whatever bit of tape that's out of the cassette won't spool back in. You will have to do that bu hand once it's out.
When you're done, plug it back in and let it cycle then put an old cheap tape in and see if it works. If not, take it in for repair.
I had a suggestion that did work. Reach into the VHS compartment with left hand and press down toward the back of the tape. With the right hand press the eject button a few times and the tape did come out. I would not buy a Samsung product again. No help from their 800 tech support. No more playing the VHS side of the player. Lynn
I think that there is something wrong with the tape you are using. The locking mechanizm is stuck and when the VCR can't turn the reels it will eject the tape. I'm assuming that you didn't try other tapes to see if it acts the same. You can unstick the locking mechanizm by putting a pencil or something like it in the 1/4" hole between the reels on the back side of the tape. Just try pushing down on that brake release. This has worked for me. Good luck.