Question about Dell 3110cn Laser Printer

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Dell 3310cn displays Error 016-302 Restart printer.

I have restarted the computer and it is still displaying and says to contact support. It will occassionally print a page after reseting but then immediately displays the message again.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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The Machine
  • 788 Answers

SOURCE: LSU ERROR shows in display panel

The LSU is the Laser Scanning Unit or "printhead". There is a mirror in there that spins really fast, if the mirror spins too slowly (bad motor, low voltage) it gives an error. Sounds like you would need a replacement LSU. Have the printer serviced.

Posted on Jan 14, 2008

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Corysf62
  • 188 Answers

SOURCE: 010 397 Error Message on Dell 5100cn

The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Posted on Oct 02, 2008

  • 1 Answer

SOURCE: Error 003-343 Dell 3110cn

Open the printer using the button on the side top right. You will see two gray things with arrows going left and right. move them both two where you can take out the piece it is hold in. Pull out the large piece and put it back in. Close the two gray things to lock it back into place. Close the printer and restart it. It should fix your issue. It must of became loose at one point when I was moving so I fiddled with it and turns out that was the issue. It works great now!!

Posted on Nov 09, 2008

  • 2692 Answers

SOURCE: My Dell 946 All in One displays 'Right Cartridge Incorrect'

Install old cartriage, if you still have it, let the machine tell you that it is empty, then go through the install process with one of the new ones.  

Posted on Dec 19, 2008

  • 1 Answer

SOURCE: Error message 50c on printer

I had the same error message 50c and "color Ink low". I knew that I still had Black Ink, and that is what I just needed for the moment, so I removed the color Ink cartridge and it started working. You'll get a message 'print cartridge missing' but just press continue.
Hope this helps,
MPTMPeru

Posted on Apr 08, 2009

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My dell optiplex gx620 does not start and it shows no. 3 and 4 lights illuminated on its front . what could be the problem.?


One of your memory chips is bad.

Maybe your memory is bad or the memory slot is bad.

Remove the Power Cord, Open the Case and remove one of the memory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x on it with an ink pen. If it fails to boot then move the chip to the next memory slot and try rebooting. If it fails take the chip out and set it aside, then put the other chip in and try booting it in both slots. If it boots, just to verify that the chip set aside is bad, mark an x on it and put it into the open memory chip slot and try booting.

Diagnostic Lights caution.gif CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify where in the process the computer halted.
note.gif NOTE: The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can appear either vertical or horizontal.

Light Pattern

Problem Description

Suggested Resolution

tools011.jpg
The computer is in a normal "off" condition, or a possible pre-BIOS failure has occurred.
The diagnostic lights are not lit after the computer successfully boots to the operating system.
Plug the computer into a working electrical outlet and press the power button.

tools013.jpg
A possible BIOS failure has occurred; the computer is in the recovery mode.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

tools012.jpg
A possible processor failure has occurred.
Reinstall the processor and restart the computer.

tools014.jpg
Memory modules are detected, but a memory failure has occurred.

  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

tools015.jpg
A possible graphics card failure has occurred.
  • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
  • If the problem still exists, install a graphics card that you know works and restart the computer.
  • If the problem persists or the computer has integrated graphics, contact Dell.

tools016.jpg
A possible floppy or hard drive failure has occurred.
Reseat all power and data cables and restart the computer.

tools018.jpg
A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.

tools019.jpg
No memory modules are detected.
  • If you have one memory module installed, reinstall it and restart the computer. (see "Memory" for instructions on how to remove and install memory modules.)
  • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error.
  • If available, install properly working memory of the same type into your computer.
  • If the problem persists, contact Dell.

tools020.jpg
Memory modules are detected, but a memory configuration or compatibility error exists.

tools021.jpg
An other failure has occurred.
This pattern also displays during System Setup and may not indicate a problem.
  • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive.
  • Check the computer message that appears on your monitor screen.
  • If the problem persists, contact Dell.

tools022.jpg
After POST is complete, all four diagnostic lights turn green briefly before turning off to indicate normal operating condition.
None.

Jun 06, 2012 | Dell OptiPlex GX620 PC Desktop

1 Answer

Error code 016-370 Restart printer If problem


Error code: 016-370
This is yet another error message asking you to restart the printer. You need to switch off the printer and then connect it via the USB cable. Press the hold and cancel buttons simultaneously. Then power on the printer again. On your LCD display you should typically see a message saying 'ready for download mode'. You will then need to initialize the firmware update process. LCD will change to the writing mode. 10 minutes later you will be prompted to start the printer again.

The firmware is available here:
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R148843&SystemID=PRN_LSR_3100CN&servicetag=&os=WLH&osl=en&deviceid=6673&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=40&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=197745

May 02, 2011 | Dell 3100cn Laser Printer

1 Answer

In ignorance I tried to install my new Dell printer on this computer, for which I had not yet established an internet contact. The display message went craxy, running what looks like Greek, and the...


mcdevito75 here, Ok, I would shut down the computer and restart, estabish your internet then use the disk for the printer to install in your computer. Hope this helps.

Jul 14, 2010 | Dell Office Equipment & Supplies

1 Answer

No print catridge error showing on display


plz remove the catridge and reinstall the catridge properly then uninstall the printer driver and restart the system then after restarting the system then reinstall the printer driver and restart the system again then after restarting the system check

Jun 01, 2009 | HP LaserJet 3050 All-In-One Printer

2 Answers

Nv4 disp


I think if you download and install the most recent copy of Direct X, the problem will be solved.

Mar 16, 2009 | Dell Latitude D630 Notebook

1 Answer

Black lines in display and printer will not turn off with on/off button


If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software.
  1. Click Start®Programs or All Programs®Dell Printers®Dell AIO Printer 946.

  2. Select Uninstall Dell AIO Printer 946.

  3. Follow the instructions on the computer screen.

  4. Restart your computer.

  5. Insert the Drivers and Utilities CD, and then follow the instructions on the screen.

If the installation screen does not appear:
    1. In Windows XP, click Start®My Computer.

In Windows 2000, double-click My Computer from your desktop.
    1. Double-click the CD-ROM drive icon, and then double-click setup.exe.

    2. When the printer software installation screen appears, click Personal Installation or Network Installation.

    3. Follow the instructions on your screen to complete the installation.


      If the problem continues, the printer needs to be serviced.

Aug 09, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Dell AIO 962 printer faulty


Hi,
The error you are referring to could be related to either the cartridge or the printer, so please perform the steps below to check if the issue lies in the printer or the cartridge.
Power on the printer and open the top cove, the cartridges will align in the middle of the printer, remove both the cartridges form their slots and interchange them, yes put the Black cartridge in the Blue slot and the Color cartridge in the Black slot, then close the top cover of the printer and power off the printer and restart it, at this point of time check if the error message is changed or not if the error message is not changed and till showing the same as “Right cartridge is incorrect” then you can try to update the printer firmware form the Dell support site, here is how you can do it.
  1. Go to www.support.dell.com.
  2. Click on Drivers & Downloads.
  3. Under Option 2: Select a Product as printers.
  4. Locate the printer(s) 962 printer and click Go.
  5. Select an Operating System that is installed in your computer then choose downloads and look for Firmware.
  6. Download and install the firmware, then restart the computer and the printer, however please make sure that you do not restart your computer and the printer when the download and the installation is in progress.
If the issue is still not fixed after you upgraded the firmware then I believe that you will have to replace it. However if the error message changes to Left cartridge incorrect after you have interchanged the cartridges earlier then try these steps below.
  1. Remove the color cartridge and clean the metal contacts of the cartridge with a dry cloth thoroughly please make sure that you are using a soft dry cloth to clean the metal contacts of the cartridge.
  2. Make sure that the cartridge holder snap which sits on the top of the cartridge is fixed firmly.
  3. Make sure that you are using a Dell branded cartridge and it is not a refilled one cause Dell printers often give error message when you use a refilled cartridge or a cartridge of some other brand.
  4. If the issue is still not resolved replace the color cartridge.

Regards
Malik Khan

Jan 08, 2008 | Dell 962 Photo All-In-One InkJet Printer

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