Question about SanDisk Sansa e250 MP3 Player

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My sansa keepz bringing up songs as bad tracks or unknowns then doesnt play them

Whenever i put new songs on my sansa, some songs come up as unknown and dont play...while others do play...they are all mp3 formatted so i dont understand why some play and some don't. Then recently almost every other song is coming up as a bad track....when they worked on the player before...and they work fine on the computer. I asked someone close to me, who also has the same player that i do if she was experiencing these problems and she said yes. so i dont know how to fix this....i've tired taking everything off the sansa then putting them back on...but nothing has helped.....maybe you can help...please!!!!!!!

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I'm havin this problem, the only thing i'm likin bout it is the video capabilites, its a very confusing device

Posted on Oct 07, 2007


It corrupts the files on your player usually if your very low on space near the limit or if I believe you have it in your pocket against other electronic devices. The solution is to just format your player like would a hard drive or USB key on your computer. After that unplug it from your computer and let it restart then plug it back in and put your songs back on. Basically Sandisk sucks a55 when it comes to mp3 players. Ive had this problem and other problems ALOT. This is the worst piece of crap ever made. ONLY BUY FROM CREATIVE LABS next time.

Posted on Jun 11, 2007

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I'm having this problem too. what i think is happening is you took the song off the player. However, the it is not completly off of the player. i.e. song info still on their. song name, artist, album ect. i just took everything off of my player. it says 1/467 songs on their but all say bad track. thats the problem now about that solution, i'm looking into it. but ya if you have any problems. hit me up at or MXRIDER007R on aim.

Posted on May 16, 2007

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Posted on Jan 02, 2017

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Plays six of twenty mp3s and the rest come up as

Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete
Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........

Jul 27, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

E260 player won't read some songs

Check if the size of the disk is actually what they say it is because I have seen where 1gb was written on an mp3 player whereas it was stretched, e.g, 128mb might be stretched to 1gb, so whenever you put songs that exceeds 128mb the other ones will not play at all. It has happened to me several times.

Jul 01, 2009 | SanDisk Sansa e260 MP3 Player

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Doesn't recognize some songs

change the format of these songs like the other ones.

Sep 28, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 in as "unknown". Won't play

download Switch by searching for it on google...then you can change the formats of your songs to anything you like and you can change how big the file gets converted to!!!

you can make them pretty small and then you can fit about 2,000 songs on a 2 GB!

hope this helps!

don't worry Switch does not give you spyware1.gif or viruses1.gif.. I checked! :]

this will "clean up" the files you want to put on your sansa...

it really works!! AND ITS FREEEEEE

Feb 17, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Some songs read 'unknown'

you need to make shure does songs end in .mp3 with lowercase letters for the song title its just a encryption problem!

rename all the songs after download from the net then put them in the mp3 player ! its not recognising the letters from the original persone who wrote the titles

Jan 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

"unknown" songs taking up memory in my sansa e200

Renew music svc sub, convert to Mp3, or update/remove DRM licensing

Nov 25, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer


Open my computer, right click sansa file, hit format... it should wipe out the whole mp3 player... fresh for a new set of songs

Sep 27, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

My Mp3 Won't Allow Me To Put Unknown Artists Or Albums Or Anything On

if you still have the songs on your computer you can format the player it will delete everything but you will be able to put your songs on with no problem. i had that same problem it was showing songs that i deleted from it and not playing songs that we're supposed to be there

Jun 20, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

My e250 wont play some songs, they are marked as unknown

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jan 28, 2007 | SanDisk Sansa e250 MP3 Player

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