Question about Kenmore HE2 Plus Front Load Washer

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Kenmore HE2 #1104751. Overflows as it is just beginning to fill with water

The machine leaks water from the dispenser unit as it is trying to fill the machine with water. it is like it is plugged up, but if a small bit of water is left it will drain into the machine, I have turned the water pressure down, but it still overflows. HELP My 2 year old washer is dong the same thing. I had a technician come out and look at it and there is a piece of clothing between the inner and outer drums and it is also clogging the hose that lets water into the drum, so it pours out under the detergent dispenser.

The technician (not from Sears) says it will cost $450 to replace the drums and that I should scrap the washer.

He suggested that I might be able to remove the lip seal and if I am real lucky I might be able to pull the garment out, but he did not think it was likely.

He also said that this would be an easy fix with a top loader and tha I should buy a top loader!

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  • kboyd20 Jan 03, 2009

    After looking around on FixYa I found others who had problems with socks or underwear getting stuck between the drums. So, I pulled back the seal and found where some of the clothing was sticking out, I then pulled it all out. It was a tank top. I put everything back together (the repair technician had partially disassembled the washer to diagnose the problem) and now it works perfectly!

  • Sol Mumey Feb 11, 2012

    I had the same symptoms. I was able to reach in a pull out a chewed up sock between the drum and the intake. I only had to take the front panels off (about 8 or 9 screws) to be able to reach up (needed to remove the main front panel to get the door away from the drums. Seems to be working now. Thanks!

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Unfortunately - some repairs are expensive (labor wise) and not financially sound to repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 12, 2010

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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