Question about Compaq Presario CQ60-220US PC Laptop

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Download startup for compaq presario cq60-220US

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  • Mark Pappas May 29, 2013

    Thanks very much for the solution. If I wanted to download it just to be able to fix it right away, and then purchase it down the road to have for future use, where would I download it from? Thanks! Mark

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  • Compaq Master
  • 5,660 Answers

That would be the Restoration Disk, and I would NOT download it.

Why?
Because having the disk means you can repair the Windows operating system anytime you need to, and not have to download again.

In the US the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

On the bottom of the Notebook PC is a white Service Tag.
S/N = Serial Number
Write it down to give to the nice representative.
(ONLY give to an authorized HP representative. DO NOT post on a public forum )

In the US call 800-474-6836
24 hours a day, 7 days a week

For other countries use HP Support Worldwide,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

After starting the computer, putting the disk in the optical drive, and when asked; Choose Repair. (Non-Destructive Installation)

Regards,
joecoolvette

Posted on Oct 25, 2012

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