Question about Microsoft Windows XP Home Edition

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Video Card is suspected of causing crashes

How can I find out the exact make/model of my video card without opening the tower?

I think my video card is repeatedly causing my computer to crash. I am able to run a game for about 5 minutes, at which point the computer completely shuts off and restarts.

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  • John Hong
    John Hong May 11, 2010

    What is the make and model of your computer


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  • Master
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Click on start>run (on the right hand side) then type in dxdiag and press enter. This will open the direct x diagnosis program. Click on the display tab and it will tell you your make and model of your graphics card including how big it is and on the right hand side of the screen it will tell you which driver is loaded for it

I hope this helps

Posted on Jan 02, 2009

  • Debs
    Debs Jan 02, 2009

    check that your drivers are up to date for your video card and sound card, you can check which sound card you have by going to the same program dxdiag and click on sound. I recently expierienced problems with a particular game where it would cause my computer to shut down at the end of the level. It turned out that it was my soundcard driver that needed to be updated nothing to do with my graphics.


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Go into control panel, system, device manager. Under video, click the + icon and it should tell you what video card you have in your computer. Oh and please take a moment to rate this solution with a fixya rating. Thanks! :c)

Posted on Jan 02, 2009

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