Question about Microsoft Windows XP Home Edition

2 Answers

Video Card is suspected of causing crashes

How can I find out the exact make/model of my video card without opening the tower?

I think my video card is repeatedly causing my computer to crash. I am able to run a game for about 5 minutes, at which point the computer completely shuts off and restarts.

Posted by on

  • John Hong
    John Hong May 11, 2010

    What is the make and model of your computer


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 903 Answers

Click on start>run (on the right hand side) then type in dxdiag and press enter. This will open the direct x diagnosis program. Click on the display tab and it will tell you your make and model of your graphics card including how big it is and on the right hand side of the screen it will tell you which driver is loaded for it

I hope this helps

Posted on Jan 02, 2009

  • Debs
    Debs Jan 02, 2009

    check that your drivers are up to date for your video card and sound card, you can check which sound card you have by going to the same program dxdiag and click on sound. I recently expierienced problems with a particular game where it would cause my computer to shut down at the end of the level. It turned out that it was my soundcard driver that needed to be updated nothing to do with my graphics.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Microsoft Master
  • 1,314 Answers

Go into control panel, system, device manager. Under video, click the + icon and it should tell you what video card you have in your computer. Oh and please take a moment to rate this solution with a fixya rating. Thanks! :c)

Posted on Jan 02, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Why is my laptop crashing?

I would try getting the latest video card drivers first, if it is a Nvida card & it has recently updated itself, I would roll back the drivers, there has been a problem with the last update & my computer didn't like the upgrade & blue screened a lot, but was fine after I rolled them back in safe mode, if the problem if not repairable via software then go to a Laptop specialist, for what its worth I think its a software issue as you say its only when playing games, but im not an expert just well informed.

Jul 11, 2015 | Computers & Internet

1 Answer

Video signal absent

This sounds as if your video card is not seated. Your vidoe card is where the monitor connect to the tower. If you can open the tower locate the video card and check to see that it is seated in the slot firmly. Mkae sure to diconnect the power supply before opening the tower.

Good luck!

Aug 20, 2012 | Computers & Internet

1 Answer

I play World of Warcraft. while playing my system frequently locks up and causes me to reboot my sys. I need to know what to do. I have the latest drivers. There is also a rattle from the fan on the video...

Hi schawn_rolfe, i've been having the exact same problem. If the fan stops spinning and this will cause video cards to overheat and damage and system lock up or crash, i recommend you buy new agp video graphic card, to solve this broblem.

Nov 25, 2010 | ATI RADEON AGP Graphic Card

2 Answers

Monitor not connecting to tower. it is plug in to the tower. but shows that it is not connected.

three things can be the issue here:

1. No signal from the tower (VIDEO CARD)
2. Bad cable or bent pin on the d-sub 9-15 pin vga connector.
3. Bad signal board inside the monitor itself.

Things to try:

1. another computer.
2. check the signal cable for bent pins.
3. check the video card in the tower.

Before you "think its a bad monitor" you always want to assume the computer first as computers are 9 times out of 10 why the monitor is not coming on such as BIOS errors, Bad video card, bad power supply etc etc.

PLEASE BE CONSIDERATE! When rating and leaving positive feedback for your free answer today.

May 27, 2010 | Sceptre DCL 7A 17" Flat Panel LCD Monitor

1 Answer

I have acer aspire series computer for 2 day when i open my computer my monitor display no signal what are the reasons

Hi! it means that the monitor is not picking any signal from the tower or computer.Check all physical cables first esp the video cable from the monitor to the tower.Check if the computer has power by checking lights, sound coming of the machine. Check if monitor cable is securely plugged in to the vga or hdmi port.If you are using a adapter for that cable try to directly plugin the cable without using the adapter.If still no signal, check if you have a external video card or internal.if you have a external video card and thats the one that youre using then remove the external video card(you need to open up the tower and physically remove the external video card) and connect the video cable to the onboard card then check if will get a signal.hope this helps...

May 20, 2010 | Computers & Internet

1 Answer

Monitor plug on tower is loose.can i install a another video card and how do i do it

open the tower before replacing the video card, try to tight the screws that hold the video card,
if is necessary to replace it, take one screw on top of the video card, and pull it up,

May 18, 2010 | Computers & Internet

2 Answers

Blue screen appears and windows has crashed

Boot into safe mode by pressing F8 repeatedly as the computer boots until you get to the advanced start up menu. Choose safe mode and either roll back your video driver or use a system restore point.

Jun 02, 2009 | E-Machines eMachines Desktop PC

1 Answer

Ati2mtag causing crash - ATI vid card

What is the wattage rating on your power supply?


Sep 11, 2008 | ATI RADEON 9600XT 128MB AGP (Retail)...

1 Answer


Hi ,
You may have a bad video card, or heating problem, perhaps the fan on the video card if off. open the PC carefully and see when you sart up your PC if this fan, run.
install new version of Video Driver.
good luck

Nov 15, 2007 | Insignia D300a PC Desktop

Not finding what you are looking for?
Microsoft Windows XP Home Edition Logo

Related Topics:

49 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides