Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My external Had drive fell on the floor now its not reading the drive. Is there any way of retriving those files??

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Hard drives are like record players inside. The biggest difference is that the stylus is not supposed to touch the platters like record players do.
1. More than likely when the drive was dropped the stylus touched the platters. Once this happens, the read write heads on the stylus and also the platters become damaged. The drive at that point is no longer functional and will have to be sent to a drive recovery center to have data recovered. Now thats the worst case.
2. The best case is that the enclosure is damaged. If this is the problem you can just remove the drive thats inside by taking apart the enclosure and installing the drive in a computer or another enclosure.

Some of the external drives are IDE and some are SATA. Some are 3.5 drives like in most desktops and some are 2.5 like in most laptops. If its a SATA drive it doesnt matter what size the drive is. If its IDE you may need an adapter to put the drive into your computer.

Hope this helps.... Dale

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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Hello my wife accidentally tripped over the cord of my WD My Book Essential Edition external harddrive and now it no longer works. I could understand if it fell from an elevated posistion but It was...


It could be that the data cable separated somewhere not visible, however, it is much more likely that the hard drive its self is damaged. The platters inside the drive spin at very high speeds, the read/write heads pass between the moving platters( very close, but not touching). If a read head does come in to contact with any of the platters while they are spinning, the usual result is a ruined hard drive. Laptop hard drives have systems built in to enable them to survive a certain amount of shock while they are on, but drives meant for use with desktop machines normally have no protection. So, unfortunately even small shocks, like being kicked over while sitting on the floor, can cause a ruined drive.

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My Seagate portable 320gb external hard drive fell on the floor now my computer and laptop don't see it( won't let me get in to the hard drive) , how do I fix this , Important files on it Help please


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Unfortunately I dropped my Trekstor 500GB hard drive on the floor and now it registers as a removable disk with message "please insert disk into removable disk". My computer is a Windows vista. Can the...


An external unit has two main parts:
* the disk-drive
* the USB-to-disk-drive adapter

In your case, the adapter seems to be working OK.

But, when Windows tries to read the 'table-of-contents' from the disk-drive, it cannot,
and so you get the 'please insert' message.

You might want to disassemble the unit, and remove the disk-drive,
and connect it as a 'slave' disk-drive in a desktop computer,
just to bypass the adapter, to see if the disk itself can be read.

So, about 0.1% of the blocks on the disk-drive are 'unreadable'.
This means that the other 99.9% of the disk-drive _could_ be readable,
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Search online for 'DATA RECOVERY' software -- it reads through the blocks on the disk-drive,
block-by-block, trying to 'stitch' blocks back together (like assembling a jigsaw puzzle) to
reconstruct the (unreadable) table-of-contents, and thus make it possible to copy the files
from that drive onto the 'C:' drive of the desktop computer.




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1 Answer

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The clicking comes fro damage done to the read/write head hitting either the swing stop or the heads are out of alignment and clicking the edge pf the platters. The drive is mechanically damaged and cannot be serviced with extensive cost. If you need the data, you will have to get the drive to a data retrieval company.

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You need to send it to a data recovery house like Drive Savers. The prices range from 500 to 3000 USD for data recovery and they can't guarantee 100 percent success. The platters need to be removed in a clean room and placed in a unit to read the data. They then copy the data to another drive or to optical disks. Unfortunately when the drive hit the floor the drive sustained physical damage hence not starting up.

Sorry to be the bearer of bad news.

Cheers.

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