Question about AT&T 1718 Digital Answering Machine

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The machine doesn't answer

The machine will not answer after the appropriate number of rings. It worked fine at my house but won't work now that I have taken it to Mom's place. She lives in a facility where she has to dial 9 to get an outside line. Is that the problem? Another answering machine that was built into the phone did work but it was too difficult for her to operate. Please help!

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  • Lisa Bullock Oct 28, 2012

    The machine is supposed to answer after 10 rings if the call log is full. I have cleared out all the messages and it doesn't pick up even after 10 rings. The number that I call Mom is not the number that shows up on my caller ID. Is the machine somehow recognizing the wrong number so it won't pick up?

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6 Suggested Answers

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Posted on Jan 02, 2017

frankmann
  • 47 Answers

SOURCE: Answering machine doesn't pick-up reliably

I found in the manual that if the machine doesn't answer after the correct number of rings, then it may be the ringing system used by the phone company. But I have also heard of people with VOIP (such as Vonage) having problems with this as well.

http://telephones.att.com/docMgt/public/art/21714/1738_english_manualpart2.pdf

Posted on Dec 13, 2007

  • 3 Answers

SOURCE: Answering machine atarts working after 2 rings only

Press the 'Change' button
Press the 'Setup' button until you hear the voice say "Number of rings"
Then use the "Skip" and "Repeat" buttons to change the number.
Press the "Change" button to finish.

Posted on Dec 31, 2007

  • 1 Answer

SOURCE: Audio Feedthrough

how do you delete message that the machine is full

Posted on Jan 06, 2008

  • 13 Answers

SOURCE: Number of rings before recording answers

Choose how many times the line will
RINGS IS...” ring before the system answers a call.
• Set for 2 to 7 rings, or choose
Toll Saver 2/4 or Toll Saver 4/6.
• When set to Toll Saver 2/4, the system
answers after four rings when you have
no new messages and after two rings
when you do. Toll Saver 4/6 causes the
system to answer after six rings when
you have no new messages and after
four rings when you do.
• During setup, the Message Window will
display the number of rings (8 for Toll
Saver 2/4, or 9 for Toll Saver 4/6).

Posted on Nov 01, 2008

  • 1 Answer

SOURCE: change # of ringer on an AT&T 1717 digital answering machine

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Posted on Nov 12, 2008

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