Question about AT&T 1718 Digital Answering Machine
The machine will not answer after the appropriate number of rings. It worked fine at my house but won't work now that I have taken it to Mom's place. She lives in a facility where she has to dial 9 to get an outside line. Is that the problem? Another answering machine that was built into the phone did work but it was too difficult for her to operate. Please help!
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Posted on Jan 02, 2017
I found in the manual that if the machine doesn't answer after the correct number of rings, then it may be the ringing system used by the phone company. But I have also heard of people with VOIP (such as Vonage) having problems with this as well.
Posted on Dec 13, 2007
Press the 'Change' button
Press the 'Setup' button until you hear the voice say "Number of rings"
Then use the "Skip" and "Repeat" buttons to change the number.
Press the "Change" button to finish.
Posted on Dec 31, 2007
Choose how many times the line will
RINGS IS...” ring before the system answers a call.
• Set for 2 to 7 rings, or choose
Toll Saver 2/4 or Toll Saver 4/6.
• When set to Toll Saver 2/4, the system
answers after four rings when you have
no new messages and after two rings
when you do. Toll Saver 4/6 causes the
system to answer after six rings when
you have no new messages and after
four rings when you do.
• During setup, the Message Window will
display the number of rings (8 for Toll
Saver 2/4, or 9 for Toll Saver 4/6).
Posted on Nov 01, 2008
Tips for a great answer:
May 13, 2013 | Kanguru Computers & Internet
Apr 18, 2012 | Televison & Video
If you have an answering machine connected to the same line as your fax:
To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call.
If you have a voicemail feature associated to the same line as your fax:
Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call.
If you do not have distinctive ring
service, then set the printer to receive faxes manually (Auto Answer Off). This
setting lets you receive both voice calls and fax calls, but works best if you
use voice mail more often. You need to turn off voice mail whenever you are
expecting a fax.
I hope this helps.
Should you need further assistance, please contact Lexmark Technical Support Center.
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To set the answer mode to manual or automatic via the control panel
? Press Auto Answer to turn the light on or off, as appropriate for your setup.
When the Auto Answer light is on, the device answers calls automatically. When
the light is off, the it does not answer calls.
To set the answer mode to manual or automatic via the embedded Web server
1. Open the embedded Web server, click the Settings tab, click Fax in the left pane,
and then click the Basic sub-tab.
2. Select On or Off in the Auto Answer drop-down menu in the Other Basic Fax
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the
same phone line as the device, because you want the answering machine to answer
the phone before the device does. The number of rings to answer for the device
should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a
voice call, the answering machine records the incoming message.
To set the number of rings before answering via the control panel
1. Press Setup.
2. Press Basic Fax Setup, and then press Rings to Answer.
3. Enter the appropriate number of rings by using the keypad, or press the left or right
arrow button to change the number of rings.
4. Press OK to accept the setting.
To set the number of rings before answering via the embedded Web server
1. Open the embedded Web server, click the Settings tab, click Fax in the left pane
and then click the Basic sub-tab.
2. Select a number in the Rings-to-answer drop-down menu in the Other Basic Fax
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