Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive
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Posted on Jan 02, 2017
Unfortunately, these drives are not made to be dropped.
It sounds like it was damaged by the drop which could have rendered the read/write heads inoperable or mis-aligned.
Contact Western Digital for a warranty replacement.
Posted on Apr 29, 2008
Does you drive make any sounds like these?
If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.
Posted on Nov 30, 2008
I had the same issue. Its not a power issue because it shows up in device manager. Heres what I did.
Right-click on my computer and click Manage>Disk Management
Your drive should show up there. Right-click on it. If explore is not grayed out, assign a drive letter to it and you should then be bale to see it in my computer.
In my case explore was grayed out. I had to click on the option to format the drive. After re-formatting the passport explore was available. I then assigned a drive letter to it and I have access again.
I guess somehow using it on multiple computers srcewed up the file-system on it. I was using it between windows and linux.
This fixed my problem.
Posted on Jan 02, 2009
I had a similar problem with my WD passport 320GB. When I connected it to my laptop it never showed up on My Computer even though the blue light on the hard drive came on.
Here is what I did: Right click on "My Computer" and click on "Manage" and then "Disk Management",. you should see your WD hard drive listed. then click on "change driver letters and paths" and change it from the listed to another drive. I changed mine from G to F drive and it worked for me.
Posted on Mar 08, 2009
You can either format the drive using the PC or install MacDisk on your PC witch will allow you to view any Mac formatted drive on the PC.
Click the link to download macdisk126.96.36.199 or reformat the drive to NTFS which the mac and PC will be able to share if the need arises in the future.
Posted on Jul 09, 2009
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