I have been calling your 800-925-8634 number since Oct.08 to order this part. I have talked four people and they have all promised to get it out right away. Their names are Jesse,Jasmena,Lenny and Neil and I am still waiting. My wife and I order quite a bit through QVC and this is not the type of service we expect. This is the second pressure cooker we have purchased through Cooks Essentials and I can't use it without this part. Can you help me ?
7341 Natal Dr.
Westminster CA 92683
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No. if the steam is coming out, the vent valve is not seated on the vent and pressure won't build up. Either remove the plastic cover from the vent valve or slide it up enough so that the valve seals on the vent. If you remove the plastic cap, you will need to manually tilt the valve to "quick-vent" the cooker. Watch out for steam burns! Should work fine after that. You need to unplug the cooker and re-plug it to reset the "E4" error message.
look at the pressure cooker section
(some other pressure cooker is showing in the photo) use the drop down menu to
choose the model number of your cooker and click view, it should download as a
pdf (or you can save it as one) on your computer.
Hint: I tried this
on firefox and the 'view' button would not work, so you may want to use Internet
Explorer to get your manual.